Field Sales Exec, Higher Education & Digital Solutions

Cengage; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Cengage in Malaysia, based in Greater Kuala Lumpur, seeks a driven Sales Executive to engage higher education institutes. You will plan activities, build a pipeline, and present learning solutions to campus decision-makers.

The role values field sales, relationship building, and comfortable product demonstrations. A bachelor’s degree and a minimum of two years of sales or customer interaction experience are preferred. Travel within the territory is expected as part of the role.

Qualifications

• Bachelor’s degree strongly preferred or equivalent work experience.
• Minimum of two years of successful sales or customer interaction experience.
• Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
• Ability to establish and maintain effective relationships with customers.
• Highly flexible and adaptable to change.
• Competitive spirit and strong business insight.
• Independent with a positive learning attitude and a sense of integrity.
• Good disposition, resourceful, dedicated and possess good interpersonal and communication skills, both written and verbal.
• Demonstrated understanding of applied computer technology.
• Comfortable using technology in performing routine job tasks and for product demonstration purposes.
• Outstanding organizational and time management skills.
• Proficiency in PC and Microsoft Office applications.

Responsibilities

• Plan, organize, and prioritize sales activities to achieve sales targets.
• Use database tools to develop and maintain opportunities pipeline for every account in assigned territory.
• Build and implement strategic plans for opportunities through resource management and internal collaboration.
• Develop product knowledge and digital skills for sales calls, presentations, and delivery of digital courses.
• Provide support for instructor course set-up and student course access to drive digital activation's, and usage.
• Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement.
• Achieve and exceed established sales targets by promoting Cengage solutions to all customers by conducting sales calls with decision makers, identifying their needs, proposing solutions, and establishing relationships.
• Represent all product offerings and platforms across subject areas in your territory.
• Collaborate with internal account partners to implement institutional sales strategies and ensure complete coverage of Cengage solutions for each account.
• Apply available resources and internal sales support for digital customer course builds, training, and implementation.
• Confirm and connect with customers about options to access Cengage content in use at each account. Develop relationships with channel partners to coordinate content delivery and gain insight into campus initiatives.
• Maintain the customer database.
• Effectively manage travel, business, and sampling budgets.
• Clear communication, accurate reporting, and digital proficiency are emphasized for internal systems and sharing Cengage solutions.

Skills

Communication skills

Relationship building

Adaptability

Customer interaction

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Cengage in Malaysia, based in Greater Kuala Lumpur, seeks a driven Sales Executive to engage higher education institutes. You will plan activities, build a pipeline, and present learning solutions to campus decision-makers.

The role values field sales, relationship building, and comfortable product demonstrations. A bachelor’s degree and a minimum of two years of sales or customer interaction experience are preferred. Travel within the territory is expected as part of the role.