Facilities & Workplace Experience Coordinator

Jones Lang LaSalle Property Consultants Pte Ltd; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd in Kuala Lumpur, Malaysia seeks a Facilities Coordinator to support the Workplace Experience team and improve customer satisfaction. The role acts as the go-to for workplace engagement matters and is responsible for inspections, incident follow-ups and ensuring spaces are ready for meetings.

The candidate should have hospitality experience, be proficient in MS Word/Excel, and build strong relationships with stakeholders at all levels to ensure

Qualifications

• Hospitality experience is required.
• Strong customer service and stakeholder engagement.
• Proficient with MS Office; tech knowledge beneficial.

Responsibilities

• Conduct facilities inspection and generate reports.
• Identify defects and manage hazardous objects and follow up accordingly.
• Ensure that the meeting rooms are in 'ready-to-use' condition whenever unoccupied.
• Ensure that office equipment is in good working condition.
• Coordinate vendors for repairs, maintenance and ad hoc works.
• Liaise and manage respective vendors to support the functionality of office space.
• Consolidate all customer issues and generate a monthly report.
• Manage all customers' issues tactfully and confidently.
• Assist in following up on associates & visitors requests and keep JLL team in the loop.
• Liaise & coordinate with stakeholders & vendors for event support and meeting rooms' setup.

Skills

Hospitality experience

Customer relationship skills

Technical knowledge

Tools

Microsoft Word

Microsoft Excel

Job description

Jones Lang LaSalle Property Consultants Pte Ltd in Kuala Lumpur, Malaysia seeks a Facilities Coordinator to support the Workplace Experience team and improve customer satisfaction. The role acts as the go-to for workplace engagement matters and is responsible for inspections, incident follow-ups and ensuring spaces are ready for meetings.

The candidate should have hospitality experience, be proficient in MS Word/Excel, and build strong relationships with stakeholders at all levels to ensure