Facilities Coordinator

Jones Lang LaSalle Property Consultants Pte Ltd; Kuala Lumpur; Presencial; MYR 45.000 - 89.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle Property Consultants Pte Ltd in Kuala Lumpur, Malaysia seeks a Facilities Coordinator to support the Workplace Experience team and improve customer satisfaction. The role acts as the go-to for workplace engagement matters and is responsible for inspections, incident follow-ups and ensuring spaces are ready for meetings.

The candidate should have hospitality experience, be proficient in MS Word/Excel, and build strong relationships with stakeholders at all levels to ensure

Formación

• Hospitality experience is required.
• Strong customer service and stakeholder engagement.
• Proficient with MS Office; tech knowledge beneficial.

Responsabilidades

• Conduct facilities inspection and generate reports.
• Identify defects and manage hazardous objects and follow up accordingly.
• Ensure that the meeting rooms are in 'ready-to-use' condition whenever unoccupied.
• Ensure that office equipment is in good working condition.
• Coordinate vendors for repairs, maintenance and ad hoc works.
• Liaise and manage respective vendors to support the functionality of office space.
• Consolidate all customer issues and generate a monthly report.
• Manage all customers' issues tactfully and confidently.
• Assist in following up on associates & visitors requests and keep JLL team in the loop.
• Liaise & coordinate with stakeholders & vendors for event support and meeting rooms' setup.

Conocimientos

Hospitality experience

Customer relationship skills

Technical knowledge

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

The Facilities Coordinator will be part of the Workplace Experience team reporting to Regional Facilities Lead, to drive and increase customer satisfaction. This individual is the go-to-person for all workplace engagement matters.

Key responsibilities

Conduct facilities inspection and generate reports

Identify defects and manage any hazardous objects and follow up accordingly

Ensure that the meeting rooms are in 'ready-to-use' condition whenever unoccupied

Ensure that office equipment is in good working condition

Coordinate vendors for repairs, maintenance and ad hoc works

Liaise and manage respective vendors to support the functionality of office space

Consolidate all customer issues and generate a monthly report

Manage all customers' issues tactfully and confidently

Assist in following up on associates & visitors requests and keep JLL team in the loop

Liaise & coordinate with stakeholders & vendors for event support and meeting rooms' setup

About you

Hospitality experience

Proficient in Microsoft Word and Excel

Technical knowledge would be advantageous

Attuned with customers, able to build and establish relationships with stakeholders across all levels

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