Facilities Operations & Projects Coordinator

JLL; Kuala Lumpur; On-site; MYR 100,000 - 180,000; Full time

Job summary

JLL Malaysia in Kuala Lumpur is seeking a facilities support professional to assist the Facilities Manager with daily operations and end-to-end workplace projects. You will coordinate site evaluations, approvals, relocations, renovations and go-lives while ensuring top service for clients and landlords.

The role covers maintenance planning, inspections, budget support, procurement, reporting, audits and risk management to maintain ISO and client standards.

Responsibilities

• Support the Facilities Manager in managing day-to-day workplace and facilities operations.
• Coordinate end-to-end workplace projects including site evaluation, approvals, office expansion, relocation, renovation, go-live and decommissioning activities.
• Manage building, engineering, maintenance, cleaning, logistics, mailroom and other workplace services.
• Plan and monitor preventive and corrective maintenance to ensure equipment and facility uptime.
• Conduct regular site inspections, review work reports and ensure timely closure of identified issues.
• Manage workplace projects, improvement initiatives, SOP development and service recovery processes.
• Act as a key point of contact for clients, landlords, building management, vendors and service providers.
• Manage vendor performance, monthly reviews, service levels, inductions and contract deliverables.
• Ensure compliance with EHS, statutory, client policies, ISO and workplace requirements.
• Conduct facility risk assessments and implement appropriate mitigation measures.
• Coordinate emergency preparedness activities, fire drills, business continuity and incident management.
• Manage workplace events, logistics and arrangements for client, VIP and government visits.
• Manage workplace assets, including procurement, maintenance, inventory, disposal, scrap and waste management.
• Support operating and capital budget management, forecasting, variance analysis and cost control.
• Oversee procurement activities including PR, PO, invoice submission and Non-PO approvals.
• Prepare and ensure timely submission of daily, weekly and monthly operational and financial reports.
• Support internal and external audits, management reviews, operational reviews and business reviews.
• Coordinate with landlords/building management on building services, inspections, repairs, shutdowns and major activities.
• Lead and supervise facilities management staff, including work allocation, training, development and performance management.
• Monitor service delivery against agreed KPIs, SLAs and client requirements.
• Identify operational improvements and opportunities to reduce cost and enhance client satisfaction.
• Support the Facilities Manager in account planning, stakeholder management, escalations and overall workplace strategy.
• Ensure timely communication and escalation of incidents, operational issues and major facility activities.
• Perform other facilities management duties and ad-hoc assignments as required.

Job description

JLL Malaysia in Kuala Lumpur is seeking a facilities support professional to assist the Facilities Manager with daily operations and end-to-end workplace projects. You will coordinate site evaluations, approvals, relocations, renovations and go-lives while ensuring top service for clients and landlords.

The role covers maintenance planning, inspections, budget support, procurement, reporting, audits and risk management to maintain ISO and client standards.