Facilities Hard Services Lead (English Speaking)

Jones Lang LaSalle Property Consultants Pte Ltd; Petaling Jaya; On-site; MYR 80,000 - 140,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd seeks a Technical Systems Leader to manage hard services (HVAC, electrical, plumbing, fire safety, BMS) and drive preventive maintenance in a Malaysian commercial facility.

The role supervises a mobile technician, coordinates maintenance tasks, ensures regulatory compliance, and optimizes energy performance while overseeing vendor relationships and safety programs.

Qualifications

• Experience leading technical maintenance teams in commercial facilities.
• Strong knowledge of Malaysian building systems standards and electrical codes.
• Proven ability to plan preventive maintenance and manage maintenance budgets.
• Experience with building management systems and CMMS.
• Good communication skills for technical reporting and stakeholder coordination.

Responsibilities

• Lead management of hard services including HVAC, electrical, plumbing, fire safety, and building automation systems.
• Develop preventive maintenance schedules and coordinate planned maintenance to minimize downtime.
• Oversee troubleshooting, emergency repairs, and major equipment replacements with warranty compliance.
• Supervise mobile technicians, assign work orders, and conduct performance reviews.
• Monitor BMS and coordinate with automation platforms to optimize energy efficiency.
• Manage vendor relationships and coordinate contractor work, including quotations and procurement.
• Ensure compliance with OSHA and local regulations; implement safety protocols and PPE usage.
• Coordinate emergency response and maintain backup systems for business continuity.
• Plan budgets for maintenance contracts and equipment replacement; report on costs and performance.
• Maintain comprehensive documentation and reporting; coordinate with capital expenditure planning.

Skills

Leadership

Supervision

Vendor management

BMS/CMMS

HVAC knowledge

Regulatory compliance

Safety management

Budget management

Technical troubleshooting

Documentation & reporting

Education

Certificate/Diploma in Mechanical/Electrical/Building Services

Tools

BMS

CMMS

Microsoft Office

Job description

Technical Systems Leadership and Management Lead comprehensive management of all hard services including HVAC systems, electrical infrastructure, plumbing systems, fire safety equipment, and building automation systems. Develop preventive maintenance schedules and coordinate planned maintenance activities to minimize system downtime and extend equipment lifecycle. Oversee system troubleshooting, emergency repairs, and major equipment replacements while ensuring compliance with manufacturer specifications and warranty requirements.

Mobile Technician Supervision and Development Supervise and mentor the mobile technician, providing technical guidance, skills development, and performance coaching. Assign daily work orders, prioritize maintenance tasks, and ensure proper execution of technical procedures. Conduct regular performance reviews and coordinate training programs to enhance technical capabilities. Foster a safety-first culture and ensure adherence to proper maintenance procedures and documentation standards.

Building Systems Operations and Monitoring Monitor building management systems (BMS) and coordinate with building automation platforms to optimize energy efficiency and system performance. Respond promptly to system alarms, equipment failures, and emergency maintenance requests. Maintain accurate records of system performance metrics, energy consumption data, and maintenance activities for management reporting and regulatory compliance.

Vendor Management and Contractor Coordination Manage relationships with specialized contractors including HVAC technicians, electrical contractors, plumbing specialists, and equipment service providers. Coordinate major maintenance projects and ensure contractor work meets quality standards and safety requirements. Obtain quotations for specialized services and equipment purchases while ensuring cost-effective procurement decisions.

Compliance and Safety Management Ensure all hard services operations comply with Malaysian building codes, Occupational Safety and Health Act (OSHA) requirements, and local municipal regulations. Coordinate regulatory inspections for electrical systems, fire safety equipment, and building compliance requirements. Maintain comprehensive safety protocols for maintenance activities and ensure proper use of personal protective equipment by all team members.

Emergency Response and Critical Systems Support Serve as primary technical responder for building emergencies including power outages, HVAC failures, water leaks, and fire system malfunctions. Coordinate with emergency services and building management during critical incidents. Maintain backup systems including generators, emergency lighting, and fire pump operations to ensure business continuity during system failures.

Budget Management and Cost Optimization Support budget planning for hard services operations including maintenance contracts, equipment replacement schedules, and energy management initiatives. Track maintenance expenses against approved budgets and identify cost optimization opportunities. Prepare regular reports on system performance, maintenance costs, and equipment replacement recommendations for management review.

Documentation and Reporting Maintain comprehensive maintenance records, system documentation, and equipment warranties in organized filing systems. Prepare daily work reports, monthly performance summaries, and annual equipment condition assessments. Coordinate with Assistant Facilities Manager on capital expenditure planning and long-term system replacement strategies.

Required Qualifications

Certificate or Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or related technical field. Minimum five to seven years of experience in building maintenance, facilities management, or technical services with at least two years in supervisory roles. Strong knowledge of Malaysian building systems standards, electrical codes, and mechanical system regulations.

Technical Expertise and Certifications

Comprehensive understanding of HVAC systems, electrical distribution, plumbing infrastructure, and building automation systems commonly used in Malaysian commercial office buildings. Professional certifications in HVAC, electrical systems, or building services preferred. Valid electrical or mechanical trade licenses as required by Malaysian authorities highly advantageous.

Leadership and Management Skills

Proven leadership capabilities with experience supervising technical personnel and coordinating maintenance teams. Strong coaching and development skills with ability to transfer technical knowledge effectively. Excellent problem-solving abilities with capacity to diagnose complex system issues and implement effective solutions quickly.

Language and Communication Skills

Fluency in English and Bahasa Malaysia essential for technical documentation and stakeholder communication. Ability to communicate technical concepts clearly to both technical and non-technical personnel. Strong written skills for preparing maintenance reports and coordinating with contractors and suppliers.

Safety and Regulatory Knowledge

Deep understanding of Malaysian workplace safety regulations, building codes, and technical standards for commercial facilities. Experience with risk assessment procedures and safety protocol implementation. Knowledge of environmental regulations affecting building operations and energy management requirements.

Proficiency in building management systems (BMS), computerized maintenance management systems (CMMS), and Microsoft Office Suite. Experience with technical drawings, system schematics, and equipment manuals. Ability to use diagnostic equipment and testing instruments for system troubleshooting and performance verification.

Additional Requirements

Valid Malaysian identification with ability to work flexible hours including on-call availability for emergency response situations. Physical capability to perform technical inspections, system diagnostics, and maintenance oversight activities. Professional appearance appropriate for interaction with building management, contractors, and senior office personnel.

This role offers significant professional growth within technical facilities management, providing comprehensive experience in building systems leadership, team management, and advanced technical operations in Malaysia's sophisticated commercial office environment.