Executive - Admin Operations Support

Zitron Enterprise (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Yearly performance bonus

Monorail/LRT/MRT accessibility

Job summary

Zitron Fulfilment Sdn Bhd in Kuala Lumpur City Centre is seeking an Executive - Admin Operations Support to assist the Head of Remarketing Sales Operations with daily admin tasks and accurate record-keeping.

You will monitor quotations and orders, prepare reports, coordinate with Stores, Logistics, Dealers and Finance, and help improve data accuracy and efficiency in a fast-paced telecom distribution environment.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Logistics, commerce or related field.
• 2-3 years of experience in sales operations, trading coordination or commercial support preferably in electronics, telco or B2B environment.
• Strong organisational and time management skills with the ability to multitask and prioritise tasks effectively.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).

Responsibilities

• Monitor daily quotations and orders in the designated system.
• Prepare daily operational reports and maintain accurate records.
• Coordinate with Stores, Logistics, Dealers and Finance to ensure smooth order fulfilment.
• Coordinate with Finance on SKU creation and supplier ID creation in the inventory system.
• Follow up on store pick-up, delivery, warehouse verification and order completion in the designated system.
• Prepare, review and verify PO, DO, GRN and pick up packing lists.
• Monitor disputed, pending or incomplete orders and escalate issues as needed.
• Provide daily administrative and operational support including WhatsApp group coordination.
• Ensure all operational activities and documentation are completed accurately and on time.
• Support pricing reviews by comparing market pricing and internal benchmarks.
• Track sales margin trends and identify deviations or pricing inefficiencies.
• Prepare weekly sales performance reports including revenue, GP and dealer participation rates.
• Collaborate with IT and other teams to automate processes and improve data accuracy.
• Assist with dealer onboarding, utilization and credit allocation for smoother financing flow.

Skills

Organisational skills

Communication

MS Office

Multitasking

Problem solving

Education

Business/Logistics degree

Job description

About the role We are seeking a driven and organised Executive - Admin Operations Support to join our dynamic team at Zitron Fulfilment Sdn Bhd. This is a full-time position based in our Kuala Lumpur City Centre office. In this role, you will play a crucial part in supporting the Head of Remarketing Sales Operations.

What you'll be doing

Monitor daily quotations and orders in the designated system.

Prepare daily operational reports and maintain accurate and up-to-date records.

Coordinate with Stores, Logistics, Dealers and Finance to ensure smooth order fulfilment.

Coordinate with Finance on SKU creation and supplier ID creation in the inventory system.

Follow up on store pick-up, delivery, warehouse verification and order completion in the designated system.

Prepare, review and verify operational documents including Purchase Order(PO), Delivery Order(DO), Good Received Note(GRN) and pick up packing lists.

Monitor and follow up on disputed, pending or incomplete orders and elevate issues to the direct superior for further guidance and resolution.

Provide daily administrative and operational support including WhatsApp group coordination.

Ensure all operational activities and documentation are completed accurately and within required timelines.

Support pricing reviews by comparing market pricing, dealer offers and internal benchmarks.

Daily coordination on sales report, CN and sales invoice with internal finance and operations team.

Track sales margin trends and identify deviations or pricing inefficiencies.

Prepare and update weekly sales performance reports including revenue, GP and dealer participation rates.

Track bid-to-sale conversion rates and highlight exceptions or underperforming models.

Maintain accurate records of transaction data for audit and finance reconciliation.

Collaborate with IT and functional teams to improve process automation and data accuracy.

Support any project initiative, tracking dealer onboarding, utilization and credit allocation for smoother financing flow.

What we're looking for

Diploma or Bachelor's degree in Business Administration, Logistics, commerce or related field.

2-3 years of experience in a sales operations, trading coordination or commercial support preferably in electronics, telco or B2B environment.

Strong organisational and time management skills, with the ability to multitask and prioritise tasks effectively

Excellent communication and interpersonal skills, with a customer-centric approach

Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)

Attention to detail and a keen eye for accuracy

Proactive problem-solving skills and the ability to work independently as well as part of a team

Zitron is a leading telecommunication company in distribution of mobile phones in Malaysia. We are seeking highly self motivated individual to join us due to expansion.

Perks and benefits

• Yearly performance bonus
• Accessible with Monorail, LRT , MRT & etc