Sales Operations Executive — Admin & Coordination

Zitron Enterprise (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Yearly performance bonus

Monorail/LRT/MRT accessibility

Job summary

Zitron Fulfilment Sdn Bhd in Kuala Lumpur City Centre is seeking an Executive - Admin Operations Support to assist the Head of Remarketing Sales Operations with daily admin tasks and accurate record-keeping.

You will monitor quotations and orders, prepare reports, coordinate with Stores, Logistics, Dealers and Finance, and help improve data accuracy and efficiency in a fast-paced telecom distribution environment.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Logistics, commerce or related field.
• 2-3 years of experience in sales operations, trading coordination or commercial support preferably in electronics, telco or B2B environment.
• Strong organisational and time management skills with the ability to multitask and prioritise tasks effectively.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).

Responsibilities

• Monitor daily quotations and orders in the designated system.
• Prepare daily operational reports and maintain accurate records.
• Coordinate with Stores, Logistics, Dealers and Finance to ensure smooth order fulfilment.
• Coordinate with Finance on SKU creation and supplier ID creation in the inventory system.
• Follow up on store pick-up, delivery, warehouse verification and order completion in the designated system.
• Prepare, review and verify PO, DO, GRN and pick up packing lists.
• Monitor disputed, pending or incomplete orders and escalate issues as needed.
• Provide daily administrative and operational support including WhatsApp group coordination.
• Ensure all operational activities and documentation are completed accurately and on time.
• Support pricing reviews by comparing market pricing and internal benchmarks.
• Track sales margin trends and identify deviations or pricing inefficiencies.
• Prepare weekly sales performance reports including revenue, GP and dealer participation rates.
• Collaborate with IT and other teams to automate processes and improve data accuracy.
• Assist with dealer onboarding, utilization and credit allocation for smoother financing flow.

Skills

Organisational skills

Communication

MS Office

Multitasking

Problem solving

Education

Business/Logistics degree

Job description

Zitron Fulfilment Sdn Bhd in Kuala Lumpur City Centre is seeking an Executive - Admin Operations Support to assist the Head of Remarketing Sales Operations with daily admin tasks and accurate record-keeping.

You will monitor quotations and orders, prepare reports, coordinate with Stores, Logistics, Dealers and Finance, and help improve data accuracy and efficiency in a fast-paced telecom distribution environment.