Entry-Level Export Customer Service – Sea Freight

Penanshin Shipping Sdn. Bhd.; Johor Bahru; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

5-day work week

Leave benefits

Medical benefits

Team bonding activities

On-the-job training

Career development opportunities

Job summary

Penanshin Shipping Sdn. Bhd. is hiring an Export Customer Service to support end-to-end sea freight operations for export shipments. Fresh graduates are welcome; on-the-job training, 5-day work week, and medical benefits are provided.

The role involves coordinating documentation (SI, CIPL, BL), liaising with customers and warehouses, drafting BLs, and handling bookings, payments, and billing with attention to accuracy and timely execution.

Qualifications

• Strong communication and customer service skills.
• Attention to detail and data entry accuracy.
• Willingness to learn and work in shipping/logistics.

Responsibilities

• Coordinate end-to-end sea freight operations for Export shipments.
• Follow up document SI, CIPL, BL & Cargo Movement.
• Liaise with customer and warehouse.
• Draft and issue BL to customer.
• Prepare custom form (K8) and permit sg for all booking.
• Follow up transportation and stuffing.
• Follow up payment and billing.

Skills

Communication skills

Customer service

Data entry

Tools

MS Word

Excel

Job description

Penanshin Shipping Sdn. Bhd. is hiring an Export Customer Service to support end-to-end sea freight operations for export shipments. Fresh graduates are welcome; on-the-job training, 5-day work week, and medical benefits are provided.

The role involves coordinating documentation (SI, CIPL, BL), liaising with customers and warehouses, drafting BLs, and handling bookings, payments, and billing with attention to accuracy and timely execution.