Sea Freight Export — Customer Support Specialist

SITC CONTAINER LINES SDN. BHD.; West Coast Division; On-site; MYR 36,000 - 60,000; Full time

Job summary

SITC Container Lines Malaysia Sdn Bhd is seeking a logistics professional to manage sea freight export bookings, B/L confirmations, and cost settlements. You will coordinate with sales to prepare complete shipment documents and respond to client inquiries on import/export processes.

The role requires a degree or fresh graduate status, proficiency in Mandarin, English, and Malay, and solid MS Office/Excel skills. Training provided; base location Malaysia.

Qualifications

• Degree holder or fresh graduates (internship) required.
• Mandarin, English and Malay language proficiency required.
• Proficient in MS Office and Excel.

Responsibilities

• Responsible for sea freight export booking, B/L confirmation, cost settlement, and account reconciliation
• Coordinate with sales/marketing to handle shipment documents from start to finish (one-stop service)
• Respond to client inquiries regarding import/export logistics and shipment processes
• Organize and archive shipping documents and paperwork
• Handle customer complaints, disputes, and other tasks assigned by superiors

Skills

Mandarin

English

Malay

MS Office

Excel

Education

Degree holder or fresh graduates (internship)

Job description

SITC Container Lines Malaysia Sdn Bhd is seeking a logistics professional to manage sea freight export bookings, B/L confirmations, and cost settlements. You will coordinate with sales to prepare complete shipment documents and respond to client inquiries on import/export processes.

The role requires a degree or fresh graduate status, proficiency in Mandarin, English, and Malay, and solid MS Office/Excel skills. Training provided; base location Malaysia.