Enterprise Sales Manager

PAYDIBS SDN BHD; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Paydibs Sdn Bhd is seeking an Enterprise Sales Manager to drive growth of its e-commerce payment solutions in Malaysia. You will lead merchant acquisition, grow transaction volume, and expand partnerships with e-commerce platforms and fintech players.

You will develop sales strategies to sign merchants, optimize checkout experiences, and negotiate terms to maximize profitability. The role demands strong collaboration with product, tech, and marketing teams across regional markets.

Qualifications

• Minimum 5+ years in sales/business development in payments or e-commerce.
• Proven track record of meeting or exceeding sales targets.
• Strong negotiation, presentation, and relationship management skills.
• Solid understanding of payment ecosystems (cards, e-wallets, BNPL, QR Pay).

Responsibilities

• Develop and execute sales strategies to acquire merchants and SMEs.
• Drive cross-border payments adoption and multi-currency support.
• Manage key client partnerships and channel partners.
• Collaborate with product and tech teams to improve onboarding and integrations.
• Forecast pipelines with CRM tools and track performance.

Skills

Sales acumen

Merchant acquisition

Channel development

Negotiation

Relationship management

Market analysis

CRM know-how

Education

Bachelor’s degree in business, Marketing, Finance, or related field

Tools

CRM systems

AI‑driven sales tools

Job description

We are looking for a sales-driven and dynamic Enterprise Sales Manager to lead the growth of our e-commerce payment solutions. This role focuses on acquiring new merchants, driving transaction volume, and expanding strategic partnerships with e-commerce platforms and fintech players. The ideal candidate combines strong sales acumen with knowledge of digital payments, merchant acquisition, and channel development.

Job Description:

Business Development & Sales Growth

Develop and execute sales strategies to acquire new e-commerce merchants, SMEs, and enterprise clients.

Drive adoption of cross-border payments, eWallet, Unified QR Pay by Countries (e.g. DuitNow in Malaysia) and alternative payment methods (APMs).

Achieve revenue targets by increasing transaction volume, merchant sign-ups, and retention rates.

Build and maintain strong relationships with key clients, channel partners, and e-commerce platforms.

Negotiate merchant discount rates (MDR), transaction fees, and settlement terms to maximize profitability.

Act as the main liaison between merchants and technical teams for smooth onboarding and integration.

Provide consultative solutions to merchants, helping them optimize checkout and boost conversion.

Sales Strategy & Market Expansion

Analyze market trends, competitors, and customer needs to identify new sales opportunities.

Support regional expansion by onboarding merchants across multiple countries with multi-currency payment options.

Leverage AI-driven sales tools and CRM systems to forecast pipelines, track performance, and optimize merchant acquisition.

Collaborate with marketing teams to create campaigns, sales kits, and promotional offers to attract merchants.

Partner with product and tech teams to improve features that increase merchant satisfaction and transaction success rates.

Job Requirements:

Bachelor’s degree in business, Marketing, Finance, or related field.

Minimum 5+ years of experience in sales/business development in payment gateway, fintech, or e-commerce.

Strong track record of hitting and exceeding sales targets in merchant acquisition or payment services.

Excellent negotiation, presentation, and relationship management skills.

Solid understanding of payment ecosystems (cards, e-wallets, FPX, BNPL, QRPay, cross-border).

Self-motivated, goal-oriented, and passionate about growing digital payments adoption.

Highly self-disciplined, punctual, and able to work independently with minimal supervision, while maintaining strong accountability for results.

Paydibs Sdn Bhd is a Bank Negara-regulated payment service provider under the Financial Services Act 2013. It enables businesses to accept e-payments via its proprietary solutions - Paydibs Pay for in-store QR/e-wallet payments (Alipay, TNG, Boost, etc.) integrated with POS and mobile devices, and Paydibs Checkout for online payments via Visa, MasterCard, FPX, and e-wallets. With robust fraud protection, real-time notifications, and easy API integration, Paydibs simplifies payment acceptance.

Paydibs Sdn Bhd is a Bank Negara-regulated payment service provider under the Financial Services Act 2013. It enables businesses to accept e-payments via its proprietary solutions - Paydibs Pay for in-store QR/e-wallet payments (Alipay, TNG, Boost, etc.) integrated with POS and mobile devices, and Paydibs Checkout for online payments via Visa, MasterCard, FPX, and e-wallets. With robust fraud protection, real-time notifications, and easy API integration, Paydibs simplifies payment acceptance.