Sales Manager

Digitpay Sdn Bhd; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

DigitPay is seeking a Sales Manager in Malaysia to build the sales function from the ground up. You will recruit and coach a team, own merchant acquisition targets, and ensure every signed merchant aligns with long-term value.

This role reports to the CEO/COO/MD and requires close collaboration with the Operations Manager. The ideal candidate brings 5+ years in B2B sales, 2+ years leading a team, and a track record of hitting targets in fintech, payments, POS, or SME SaaS.

Qualifications

• 5+ years in B2B sales.
• 2+ years leading a sales team.
• Experience in fintech, payments, POS, or SME SaaS preferred.
• Proven track record of hitting targets and building teams.
• Fluent in English and Bahasa Malaysia; Mandarin is a plus.
• Willing to travel across Malaysia for merchant visits and demos.

Responsibilities

• Build, lead, and coach a team of Sales Representatives to hit outlet acquisition and revenue targets.
• Own the Malaysia sales pipeline — forecasting, deal reviews, and CRM discipline.
• Develop and execute Malaysia go-to-market strategy, starting with F&B and retail SMEs.
• Personally manage key merchant accounts and partnership discussions.
• Set pricing and commercial terms within guardrails; escalate issues appropriately.
• Collaborate with Operations on KYC/KYB onboarding, SOP/CRM governance, and lead handoff.
• Report performance, pipeline health, and market feedback to the CEO/COO/MD.
• Represent DigitPay at merchant meetings, demos, and industry events.
• Identify channel or referral partnerships to scale acquisition without compromising quality.

Skills

B2B sales

Sales leadership

Forecasting

Consultative selling

English proficiency

Bahasa Malaysia

Mandarin (plus)

Travel readiness

Tools

CRM software

Job description

Company: DigitPay
Location: Malaysia (on-site/field-based)
Reports to: CEO, COO / Managing Director
Works closely with: Operations Manager (Malaysia)

About DigitPay

DigitPay is building the Financial Operating System for SMEs across Asia-Pacific — one integrated platform to move, manage, and grow money, instead of the fragmented mess of providers most business owners piece together today. We started with payments and POS, and we're now expanding into FX, payouts, wallets, and card issuing. Malaysia is our next market, and trust is what we're building it on. Not marketing trust — earned trust, through execution.

Role Overview

We're looking for a Sales Manager to lead DigitPay's Malaysia sales function from the ground up. This person will build the sales team, own merchant acquisition targets for the region, and make sure every merchant relationship we sign is one we can stand behind five years from now. You'll work closely with the Operations Manager to keep the sales-to-onboarding pipeline clean, and report directly into the CEO, COO, and Managing Director.

This is not a role for someone who wants to sell fast and move on. We're looking for someone who understands that how a merchant is sold matters as much as whether they're sold.

Key Responsibilities

Build, lead, and coach a team of Sales Representatives to hit outlet acquisition and revenue targets

Own the Malaysia sales pipeline — forecasting, deal reviews, and CRM discipline

Develop and execute Malaysia go-to-market strategy, starting with F&B and retail SMEs

Personally manage key merchant accounts and partnership discussions

Set pricing and commercial terms within approved guardrails; escape exceptions rather than improvise

Work directly with the Operations Manager on KYC/KYB onboarding follow-up, sales SOP/CRM governance, and clean lead handoff, so the sales cycle stays fully visible to management

Report performance, pipeline health, and market feedback to the CEO, COO, and Managing Director

Represent DigitPay at merchant meetings, POS/payments demos, and industry events

Identify and develop channel or referral partnerships that scale acquisition without compromising deal quality

What We're Looking For

5+ years in B2B sales, with 2+ years leading a sales team

Experience in fintech, payments, POS, or SME-focused SaaS strongly preferred

A track record of hitting targets — and building teams that hit theirs

Strong grasp of the Malaysian SME/F&B/retail merchant landscape

Comfortable with consultative, question-led selling (we use NEPQ internally — prior exposure is a plus)

Fluent in English and Bahasa Malaysia; Mandarin is a plus

Willing to travel across Malaysia for merchant visits and demos

Compensation

Base salary plus performance-based commission on team and individual targets

Final package to be aligned with DigitPay's Malaysia compensation bands