Enterprise Mid-Market Account Growth Manager

Maxis Broadband Sdn Bhd

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

6 days ago

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Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd is seeking a Corporate/Mid-Market Account Manager for its Enterprise Business segment in Malaysia. The role focuses on growing revenue within existing accounts through upselling and cross-selling, while developing strategic account plans and negotiating contracts to maximise profitability.

The ideal candidate has 5–7 years in key account management, strong CRM skills, and the ability to lead in a fast-paced environment.

Qualifications

Minimum 5–7 years of experience in key account management in sales.
Good working knowledge in using CRM system.
Ability to influence and successfully lead in a fast-paced environment.
Dynamic builder of relationships with key customers and operations.

Responsibilities

Identify and pursue opportunities for upselling and cross-selling within existing accounts.
Develop and execute account plans to achieve revenue targets for each account.
Negotiate contracts to maximise profitability and customer satisfaction.
Monitor account performance against KPIs and address issues proactively.
Ensure high customer satisfaction and retention; collaborate with internal teams to resolve issues.
Prepare reports on account status, performance and forecasts; keep CRM records up to date.
Collaborate with Sales, Marketing, Product, Support for seamless service delivery.