Strategic Mid-Market Account Manager

Menara Maxis; Klang City; On-site; MYR 90,000 - 140,000; Full time

Job summary

Maxis is looking for an Account Manager, Mid-Market to oversee relationships with mid-market clients in Klang Valley. You will develop strategic plans, grow key accounts and drive opportunities from creation to close in collaboration with Solution Sales and Pre-Sales teams.

You will build strong client relationships, identify needs, promote Maxis solutions, and contribute to reducing churn while ensuring timely post-sales delivery and accurate CRM updates.

Qualifications

• Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organizational levels.
• Relationship management skills and openness to feedback.
• Tertiary education in business administration, sales or relevant field.

Responsibilities

• Develop and implement strategic plans for a larger market portfolio.
• Build market position by developing relationships with potential and existing customers.
• Develop retention strategies to minimize churn in portfolio.
• Analyze market strategy and financials to support decisions.
• Maintain CRM pipeline with weekly opportunities from creation to close.
• Create account plans and coordinate with Solution Sales/Pre Sales teams.
• Ensure post-sales activities are delivered and customers supported.

Skills

Communication skills

Interpersonal skills

Relationship management

Education

Tertiary education in business administration or sales

Job description

Maxis is looking for an Account Manager, Mid-Market to oversee relationships with mid-market clients in Klang Valley. You will develop strategic plans, grow key accounts and drive opportunities from creation to close in collaboration with Solution Sales and Pre-Sales teams.

You will build strong client relationships, identify needs, promote Maxis solutions, and contribute to reducing churn while ensuring timely post-sales delivery and accurate CRM updates.