Strategic Enterprise Account Manager – Growth & Retention

Menara Maxis; Seremban; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maxis is seeking a Mid-Market Account Manager in Negeri Sembilan to oversee relationships with mid-market clients and drive long-term growth. You will interpret client requirements, promote Maxis solutions, and maintain a healthy pipeline in CRM through all stages of the sales motion.

The role emphasizes building strong relationships, delivering customer-focused solutions, and working with cross-functional teams to ensure account success and minimal churn.

Qualifications

• Bachelor's degree in business or related field.
• Strong communication and relationship skills.
• Ability to manage multiple accounts and deliver solutions.

Responsibilities

• Develop strategic and tactical plans for a mid-market portfolio.
• Build and maintain relationships with mid-market clients and close deals.
• Identify needs and promote Maxis solutions to drive customer satisfaction.
• Ensure pipeline accuracy in CRM and推动 opportunities from creation to closing.
• Collaborate with sales teams to drive account growth and retention.

Skills

Communication

Relationship building

Customer focus

Negotiation

Education

Bachelor's degree in business

Tools

CRM

Job description

Maxis is seeking a Mid-Market Account Manager in Negeri Sembilan to oversee relationships with mid-market clients and drive long-term growth. You will interpret client requirements, promote Maxis solutions, and maintain a healthy pipeline in CRM through all stages of the sales motion.

The role emphasizes building strong relationships, delivering customer-focused solutions, and working with cross-functional teams to ensure account success and minimal churn.