Ecosystem Onboarding & Launch Readiness Lead

BrioHR Pte Ltd; Malaysia; On-site; MYR 240,000 - 360,000; Full time

Job summary

BrioHR Pte Ltd is seeking a senior programme delivery professional to own end-to-end onboarding and readiness for IPSOs and Nexus ecosystem participants. You will build integrated onboarding plans connecting business, technical, operational and governance workstreams, and lead readiness reviews to ensure production launch readiness.

You will coordinate across multiple stakeholders, challenge progress, and drive actions to closure while ensuring a scalable onboarding methodology for faster,

Qualifications

• 8+ years of experience across programme delivery, business operations, implementation or participant onboarding.
• Experience coordinating technology-enabled launches across complex, multi-organization environments.
• Ability to manage readiness, risk escalation and go-live coordination.

Responsibilities

• Own integrated onboarding plans, governance forums, milestones and readiness criteria for IPSOs and ecosystem participants.
• Act as the primary coordination point across IPSOs, PayNet, NGP, vendors and internal delivery workstreams.
• Challenge workstream owners on progress, evidence and unresolved dependencies, escalating when delivery or readiness is at risk.
• Coordinate onboarding testing, defect resolution, operational preparation and go-live readiness reviews.
• Lead production cutover coordination and ensure accountable owners understand their actions, timings and escalation paths.
• Drive hypercare and early-life stabilization before transitioning the participant into steady-state operations.

Job description

BrioHR Pte Ltd is seeking a senior programme delivery professional to own end-to-end onboarding and readiness for IPSOs and Nexus ecosystem participants. You will build integrated onboarding plans connecting business, technical, operational and governance workstreams, and lead readiness reviews to ensure production launch readiness.

You will coordinate across multiple stakeholders, challenge progress, and drive actions to closure while ensuring a scalable onboarding methodology for faster,