Ecosystem Onboarding & Readiness Architect

Payment Network Malaysia; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Payment Network Malaysia is seeking an experienced NGO - Ecosystem Onboarding & Readiness Lead to shape how IPSOs and ecosystem participants connect to and launch on the Nexus platform. You will build a repeatable onboarding model for a growing cross-border payments ecosystem and coordinate journeys spanning business, technology, operations, governance and compliance.

You will own end-to-end onboarding plans, lead readiness reviews, and drive actions to closure across stakeholders.

Qualifications

• 8+ years of experience across programme delivery, business operations, implementation or participant onboarding.
• Experience coordinating technology-enabled launches across complex, multi-organization stakeholder environments.
• Strong judgment across operational readiness, dependency management, risk escalation and go-live coordination.

Responsibilities

• Own integrated onboarding plans, governance forums, milestones and readiness criteria for IPSOs and ecosystem participants.
• Act as the primary coordination point across IPSOs, PayNet, NGP, vendors and internal delivery workstreams.
• Coordinate onboarding testing, defect resolution, operational preparation and go-live readiness reviews.
• Lead production cutover coordination and ensure accountable owners understand their actions, timings and escalation paths.
• Drive hypercare and early-life stabilization before transitioning the participant into steady-state operations.

Skills

Programme delivery coordination

Stakeholder management

Operational readiness

Risk escalation

Go-live coordination

Job description

Payment Network Malaysia is seeking an experienced NGO - Ecosystem Onboarding & Readiness Lead to shape how IPSOs and ecosystem participants connect to and launch on the Nexus platform. You will build a repeatable onboarding model for a growing cross-border payments ecosystem and coordinate journeys spanning business, technology, operations, governance and compliance.

You will own end-to-end onboarding plans, lead readiness reviews, and drive actions to closure across stakeholders.