Logistics Onboarding & Readiness Lead

Upscale Sdn Bhd; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Job summary

Upscale Sdn Bhd seeks a Client Onboarding Process Manager (Logistics Solutions) to lead the onboarding of new logistics clients, ensuring a smooth transition from project initiation to operational readiness. The role focuses on solutioning, coordination, and project management prior to live operations.

You will work closely with clients whose operations may scale, coordinating with operations, IT, and warehouse teams to ensure successful onboarding and readiness across processes.

Qualifications

• Must have strong interpersonal and diplomatic communication skills.
• Experience coordinating cross-functional teams on complex logistics onboarding.
• Ability to design and manage onboarding plans and timelines.
• Problem-solving mindset with attention to detail.

Responsibilities

• Understand client logistics requirements and design onboarding plans.
• Coordinate warehousing, delivery workflows, and system configurations.
• Lead cross-functional onboarding lifecycle from requirement gathering to production go-live.
• Ensure readiness of warehouse capacity, fleet, and workforce.

Skills

Interpersonal skills

Diplomatic communication

Project coordination

Problem solving

Job description

Upscale Sdn Bhd seeks a Client Onboarding Process Manager (Logistics Solutions) to lead the onboarding of new logistics clients, ensuring a smooth transition from project initiation to operational readiness. The role focuses on solutioning, coordination, and project management prior to live operations.

You will work closely with clients whose operations may scale, coordinating with operations, IT, and warehouse teams to ensure successful onboarding and readiness across processes.