Cross-Border Payments Ecosystem Onboarding Lead

PayNet (Payments Network Malaysia)

Kampung Malaysia Tambahan

On-site

MYR 240,000 - 360,000

Full time

7 days ago

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Job summary

PayNet (Payments Network Malaysia) in Kuala Lumpur is seeking a senior programme delivery professional to own the end-to-end onboarding and readiness journeys for IPSOs and Nexus ecosystem participants.

You will coordinate across business, technology, operations, governance and compliance, shaping scalable onboarding plans and leading readiness reviews to production launch. Strong cross‑functional influence and 8+ years of relevant experience are expected.

Qualifications

8+ years of experience across programme delivery, business operations, implementation or participant onboarding.
Demonstrated ability coordinating technology-enabled launches across complex, multi-organization environments.
Strong judgment on operational readiness, dependency management, risk escalation and go-live coordination.

Responsibilities

Own integrated onboarding plans, governance forums, milestones and readiness criteria for IPSOs and ecosystem participants
Act as the primary coordination point across IPSOs, PayNet, NGP, vendors and internal delivery workstreams
Challenge workstream owners on progress, evidence and unresolved dependencies, escalating when delivery or readiness is at risk
Coordinate onboarding testing, defect resolution, operational preparation and go-live readiness reviews
Lead production cutover coordination and ensure accountable owners understand their actions, timings and escalation paths
Drive hypercare and early-life stabilization before transitioning the participant into steady-state operations