Ecommerce Executive

Pet Universe; Sungai Buloh; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking an e-commerce operations professional to manage daily store activities across our online marketplaces. You will maintain product listings, pricing, descriptions, images and stock, while coordinating with warehouse teams to ensure timely order processing and delivery.

The role involves managing Shopee, Lazada, TikTok Shop and our own website, executing campaigns, monitoring performance metrics, and preparing regular sales reports to drive improvements.

Qualifications

• 1–3 years of experience in e-commerce or marketplace management.
• Experience with Shopee, Lazada and TikTok Shop is a plus.
• Good analytical and reporting skills.
• Proficient in Microsoft Excel/Google Sheets.
• Good communication and coordination skills.

Responsibilities

• Manage daily operations of the company's e-commerce stores and online marketplaces.
• Maintain and update product listings, pricing, descriptions, images and stock availability.
• Manage platforms such as Shopee, Lazada, TikTok Shop, website and other marketplaces.
• Execute online campaigns, promotions, vouchers, discounts and platform activities.
• Monitor daily sales, orders, traffic, conversion rates and product performance.
• Prepare regular e-commerce sales and performance reports.
• Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.
• Monitor customer reviews, ratings and enquiries on marketplace platforms.
• Assist in managing affiliate, KOL and influencer campaigns where required.
• Conduct competitor and market research to identify opportunities for improvement.
• Ensure online stores are updated, attractive and aligned with company branding.
• Work closely with Marketing, Sales, Customer Service and Operations teams.

Skills

Analytical skills

Reporting skills

Education

Diploma/Degree in E-commerce

Tools

Shopee Seller Centre

Lazada Seller Centre

TikTok Shop

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage daily operations of the company's e-commerce stores and online marketplaces.

Maintain and update product listings, pricing, descriptions, images and stock availability.

Manage platforms such as Shopee, Lazada, TikTok Shop, website and other marketplaces.

Execute online campaigns, promotions, vouchers, discounts and platform activities.

Monitor daily sales, orders, traffic, conversion rates and product performance.

Prepare regular e-commerce sales and performance reports.

Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.

Monitor customer reviews, ratings and enquiries on marketplace platforms.

Assist in managing affiliate, KOL and influencer campaigns where required.

Conduct competitor and market research to identify opportunities for improvement.

Ensure online stores are updated, attractive and aligned with company branding.

Work closely with Marketing, Sales, Customer Service and Operations teams.

Requirements

Minimum Diploma/Degree in E-commerce, Marketing, Business, Digital Marketing or related field.

1–3 years of experience in e-commerce, digital commerce or marketplace management.

Experience with Shopee Seller Centre, Lazada Seller Centre and/or TikTok Shop is an advantage.

Understanding of online marketplace operations and campaign mechanics.

Basic knowledge of digital marketing and social media.

Good analytical and reporting skills.

Proficient in Microsoft Excel/Google Sheets.

Good communication and coordination skills.

Detail-oriented and able to manage multiple tasks.

Able to work in a fast-paced environment.