Ecommerce Assistant/Administrator

Sinma Digital Commerce Sdn. Bhd.; Shah Alam; On-site; MYR 27,000 - 35,000; Full time

Benefits offered by this job

Maternity leave

Parental leave

Job summary

Sinma Digital Commerce Sdn. Bhd. is seeking a proactive Key Accounts Assistant to accelerate e-commerce growth for our brands and stores. You will assist with daily tasks for client accounts, plan sales strategies, and build strong relationships across internal teams and with clients.

Responsibilities include liaising between stakeholders, managing inquiries, generating reports, and executing daily orders for fashion accounts. Strong MS Office skills and a proactive mindset are essential.

Qualifications

• Diploma in Marketing, Business Administration, Sales or equivalent.
• 2-3 years experience in sales, marketing or business development; fresh graduates are welcome.
• Proficient in MS Office; Canva/Photoshop knowledge is an advantage.
• Excellent verbal and written communication, presentation skills.

Responsibilities

• Assist daily tasks for client accounts and sales growth.
• Plan and execute activities to drive revenue for assigned brands and stores.
• Liaise between stakeholders and departments to meet client deadlines.
• Generate monthly and bi-weekly sales reports.
• Execute daily orders for fashion category accounts.
• Provide basic data analytics and report on account progress.
• Support manager and team on daily operations and ad-hoc projects.

Skills

Multitasking

Time management

Communication

Microsoft Office

Canva/Photoshop knowledge

Presenter

People skills

Education

Diploma in Marketing

Tools

Microsoft Office

Canva

Photoshop

Job description

We are looking for a proactive and highly ambitious Key Accounts Assistant who will contribute to the e-commerce acceleration of our brands and e-commerce stores. Reporting to the Senior Category Manager, you will be responsible in assisting with daily tasks with regards to our clients accounts, planning and executing for sales growth, and building and maintaining strong relationships internally and externally. You will be responsible to ensure deadlines for the client are met and help the client succeed.

Liaising and communicating between stakeholders and different departments within the Company.

Managing customers enquiries, solving inventory issues for orders.

Generating sales and other monthly and bi-weekly reports.

Meeting all client needs and deliverables according to proposed timelines.

Basic data analytics

Planning and Presenting reports on account progress.

Executing daily orders for specific accounts for the fashion category.

Assisting manager and executive team members in daily operational issues.

Handling clients ad-hoc project.

Desired Skills and Experience

Able to multitask, prioritize, and manage time efficiently.

Goal-oriented, organized team player while being a self-motivated person.

Faster learner and self-starter with a creative and proactive mindset.

Great Microsoft Office Skills, Basic Canva/Photoshop knowledge will be advantageous.

Strong sense of responsibility and ownership

Able to work in paced industry.

Great interpersonal skills.

Excellent verbal and written communication skills, must be a listener, a presenter, and a people-person.

Preferred Qualification and Remuneration

Minimum Diploma in Marketing, Business Administration, Sales, or relevant field preferred.

Preferably 2-3 years experience in sales, marketing, business development, or similar fields of work. However, fresh graduates with a high desire to succeed and strong work ethics are encouraged to apply.

Basic salary of RM2,400 - RM3,100 depending on experience. Attendance allowance and increment is possible upon confirmation, after a probation of 3 months, subject to Management's discretion.

Maternity leave

Parental leave