E-commerce Operations Specialist – Orders & Inventory

Cactus Life Sdn Bhd; Selangor; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Yearly bonus

Medical allowance

Dental allowance

Vision allowance

Free parking

Career growth

Job summary

Cactus Life Sdn Bhd is seeking an E-commerce Executive to manage day-to-day e-commerce operations, including order processing, fulfillment, and inventory control. The role collaborates with warehouse, logistics, and customer service teams, and partners with marketplace platforms to ensure accurate processing and timely delivery.

This position requires at least 1 year in operations with ERP/inventory exposure and fluency in Chinese to assist Mandarin-speaking customers.

Qualifications

• Minimum 1 year of experience in operations with ERP/inventory exposure.
• Fluency in Chinese to support Mandarin-speaking customers.
• Able to thrive in a fast-paced environment.

Responsibilities

• Assist sales representatives and maintain strong customer relationships.
• Coordinate customer order fulfillment with warehouse and logistics.
• Prepare shipping documents and receipts.
• Monitor daily stock and update records.
• Review pending orders and accommodate special customer requests.
• Follow up on parcel issues and propose process improvements.

Skills

Fluent Chinese

ERP / Inventory experience

Operations

Tools

ERP software

Job description

Cactus Life Sdn Bhd is seeking an E-commerce Executive to manage day-to-day e-commerce operations, including order processing, fulfillment, and inventory control. The role collaborates with warehouse, logistics, and customer service teams, and partners with marketplace platforms to ensure accurate processing and timely delivery.

This position requires at least 1 year in operations with ERP/inventory exposure and fluency in Chinese to assist Mandarin-speaking customers.