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Jora Malaysia is seeking a proactive E-commerce Operations Assistant to support sales and marketing across Shopee, Lazada, and other platforms. You will manage product listings, updates, inventory, pricing, and customer enquiries, ensuring accurate information across all channels.
The role also involves order processing, packaging, courier coordination, and timely fulfilment, plus monitoring store performance and preparing reports.
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
Support sales and marketing activities across Shopee, Lazada, and other e-commerce platforms.
Assist with daily online store operations, including product listings, content updates, inventory, pricing and customer enquiries.
Upload and maintain accurate product information across all online channels.
Assist with order processing, product packaging and courier arrangements to ensure timely fulfilment.
Monitor online sales, store traffic and campaign performance, and prepare internal reports.
Support customer service by responding to enquiries and coordinating order-related matters.
Create short-form videos using AI tools, product shoots and basic video editing.
Experience using AI tools for content creation or product listings will be an added advantage.
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in E-Commerce, Marketing or equivalent.
Good command of English, Chinese, and Bahasa Malaysia, both spoken and written, to be able to communicate with the Mandarin-speaking suppliers.
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