E-Commerce Executive

Shiok Collection Sdn Bhd; Kajang , Bandar Baru Bangi, Seri Kembangan; Vor Ort; MYR 47.000 - 74.000; Vollzeit

Benefits dieser Stelle

EPF

SOCSO

Annual leave

Personal Insurance

Yearly Bonus

Medical & Dental Allowance

Attendance allowance

Free parking

Company appreciation dinner

Company trip

Zusammenfassung

Shiok Collection Sdn Bhd is a growing online retail business seeking an E-Commerce Executive to manage daily operations and drive development of our e-commerce backend processes.

You will coordinate orders, listings, and inventory across platforms, while handling inquiries and contributing to business growth. This role offers hands-on experience across multiple marketplaces and backend systems.

Qualifikationen

• 3 years of experience in e-commerce.
• Hands-on experience on major platforms (SiteGiant, Shopee, etc.).
• Strong organizational, leadership and problem-solving skills.
• Able to work independently, prioritize tasks and meet deadlines.
• Fluent in English & Bahasa Malaysia; Mandarin a plus.
• Basic understanding of ERP & POS systems.

Aufgaben

• Coordinate e-commerce order processing and fulfillment operations.
• Oversee product listings across online marketplaces (Shopee, SiteGiant, etc.).
• Ensure accurate inventory tracking and synchronization across platforms.
• Oversee return & refund processes and maintain documentation.
• Handle customer inquiries and coordinate issue resolution.
• Assist in e-commerce business development.
• Optimize and enhance operations and workflow for the e-commerce team.
• Coordinate live sessions for e-commerce.
• Support in all aspects of e-commerce operations to maintain smooth workflows.

Kenntnisse

E-commerce operations

English language

Bahasa Malaysia language

Leadership

Problem solving

Tools

SiteGiant

Shopee

Jobbeschreibung

We're looking for a detail-oriented and proactive E-Commerce Executive to manage the daily operations and spearhead the development of our e-commerce. If you have solid foundation in e-commerce backend processes and enjoy keeping systems running smoothly, we'd love to hear from you.

Key Responsibilities

Coordinate E-Commerce order processing and fulfillment operation.

Oversee product listings across online marketplaces (Shopee, SiteGiant, etc.).

Ensure accurate inventory tracking and synchronization across platforms.

Oversee return & refund processes and maintain clear documentation.

Handle customer inquiries and coordinate issue resolution efficiently.

Assist in E-commerce business development.

Optimize and enhance operation and workflow for the E-Commerce team.

Coordinate live session for E-commerce.

Support in all aspects of E-commerce operations when necessary, helping maintain smooth and uninterrupted workflows.

What You Bring

3 years experience in e-commerce.

Hands-on experience on major platforms (SiteGiant, Shopee, etc.)

Strong organizational, leadership and problem-solving skills.

Able to work independently, prioritize tasks and meet deadlines.

Fluent in English & Bahasa Malaysia. Fluent in Mandarin is a plus.

Basic understanding of ERP & POS systems.

Nice to Have

Hand-on experience on basic graphic or video editing

Exposure on data analytics

Experienced in customer journey improvement

Why Join Us?

We're a growing online retail business and this role puts you right at the center of our day-to-day operations. You'll get hands-on experience managing multiple e-commerce platforms and backend processes, with real opportunities to learn, contribute and grow.

Job Type: Full-time, 6 days (Mon-Fri 9am-6pm, Sat 9am - 5pm)

• EPF
• SOCSO
• Annual leave
• Personal Insurance
• Yearly Bonus
• Medical & Dental Allowance
• Attendance allowance
• Free parking
• Company appreciation dinner
• Company trip

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an eCommerce Executive?
• How many years of digital marketing experience do you have?
• Which of the following languages are you fluent in?