E-Commerce Executive
Location : Balakong, Selangor
Role Overview
We are looking for an E-Commerce Executive to manage our online stores and support the growth of our e-commerce business. The role covers marketplace management, online sales, promotions, product content and basic photo/video creation.
You will work closely with the management team to improve product visibility, customer engagement and online sales performance
Key Responsibilities
- Manage daily operations of e-commerce platforms such as Shopee, Lazada, TikTok Shop and other online marketplaces.
- Create and maintain product listings, including product titles, descriptions, images, videos, pricing and promotional information.
- Take simple product photos and videos using a smartphone or basic camera equipment.
- Create basic product demonstration videos, short-form content and promotional materials for online platforms.
- Perform basic editing of product photos and videos using tools such as Canva, CapCut or similar applications.
- Monitor daily sales, orders, traffic, conversion rates and overall store performance.
- Plan and execute online promotions, vouchers, bundles , platform ads and platform campaigns.
- Coordinate with warehouse and logistics teams to ensure smooth order fulfilment.
- Monitor inventory levels and coordinate stock replenishment.
- Respond to customer enquiries, reviews and product-related questions.
- Monitor competitors, pricing and market trends.
- Analyze e-commerce performance and prepare regular sales reports.
- Work with the management team to develop strategies to improve online sales and store performance.
- Assist with livestreaming and other digital marketing activities when required. (Dealing with Affiliates and video creator)
Requirements
- Diploma/Degree in E-Commerce, Business, Marketing, Digital Marketing or a related field is preferred.
- Experience with Shopee, Lazada, TikTok Shop or other e-commerce platforms is an advantage.
- Basic knowledge of product photography and video creation.
- Comfortable using a smartphone to take product photos and videos.
- Basic knowledge of Canva, CapCut or other simple editing tools is an advantage.
- Good understanding of online marketplace operations.
- Good communication and organizational skills.
- Strong analytical skills with the ability to analyze advertising performance data and optimize campaigns based on key metrics.
- Detail-oriented, responsible and willing to learn.
- Able to work independently and manage multiple tasks.
- Comfortable working in a sales and target-driven environment.
Fresh graduates with a strong interest in e-commerce are welcome to apply.
What We Offer
- Competitive salary package.
- Performance-based incentives.
- Hands-on experience in e-commerce and digital sales.
- Exposure to major online marketplaces.
- Opportunity to develop e-commerce, sales, marketing and content-creation skills.
- Training and guidance provided.
- Friendly and dynamic working environment.
What can I earn as an eCommerce Executive