E-Commerce Assistant

Shiok Collection Sdn Bhd

Kajang , Bandar Baru Bangi, Seri Kembangan

On-site

MYR 28,000 - 39,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

EPF & SOCSO

OT Claim

Yearly Bonus

Annual leave

Personal Insurance

Attendance Allowance

Free parking

Company trip

Job summary

Shiok Collection Sdn Bhd is seeking a detail-oriented E-Commerce Assistant to process daily orders on platforms like Shopee and SiteGiant. The role includes monitoring stock, assisting customers, and handling returns, contributing to a growing online business in Malaysia.

This full-time position welcomes fresh graduates with strong organizational skills. Overtime may be required during peak sale periods, with benefits and career growth opportunities offered.

Qualifications

Minimum SPM qualification; fresh graduates are welcome to apply.
Detail-oriented with good organizational and time management skills.
Willing to work overtime during double digit sales periods.
Experience with e-commerce platforms is a plus.

Responsibilities

Process daily online orders from online platforms (Shopee, SiteGiant, etc.).
Monitor stock levels on shelves and perform timely restocking.
Respond to customer inquiries.
Handle returns and refunds.
Perform other ad-hoc tasks as assigned by supervisor.

Skills

Detail-oriented

Organized

Time management

Self-motivated

Education

SPM or equivalent

Tools

Shopee

SiteGiant

Job description

We are looking for a detail-oriented and reliable E-Commerce Assistant to process daily e-commerce orders from (SiteGiant, Shopee, etc.) platforms.

Key Responsibilities

Process daily online orders from online platforms (SiteGiant, Shopee, etc.).
Monitor stock levels on shelves and perform timely restocking.
Respond to customer inquiries.
Handle returns and refunds.
Perform other ad-hoc tasks as assigned by the supervisor.

Requirements

Minimum SPM qualification; fresh graduates are welcome to apply.
Detail-oriented with good organizational and time management skills.
Well-groomed, hardworking, and self-motivated.
Able to work overtime during double digit sales (e.g. 10.10, 11.11, 12.12).

Nice to Have

Prior experience in e-commerce platforms such as: Shopee, Sitegiant, etc.
Experience in handling returns, refunds, and customer service queries professionally.

Why Join Us?

Fast-Growing E-Commerce Business: Be part of a company that’s expanding steadily across multiple online platforms.

Growth Opportunities: We value dedication and performance—show your potential, and we’ll grow your career with us.

Job Type: Full Time, 6 days (Mon-Fri 9am-6pm, Sat 9am-5pm)