DUSP NADI Management

Maxis Broadband Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

Education support

Loans

Dental

Phone bill allowance

Mobile phone subsidy

Job summary

Maxis is seeking a seasoned project manager to lead complex programmes, coordinating across multiple stakeholders and ensuring delivery of outcomes and benefits. You will handle governance, risk, and performance tracking in a telecoms environment.

Ideal candidates have 5-8 years in project management or PMO, with strong coordination and documentation skills, and a background in telecommunications deployment or operations.

Qualifications

• Bachelor's degree or higher in Engineering, Telecommunications, Project Management, Business Administration, Information Systems or related field.
• 5-8 years of experience in project management, PMO, programme coordination or related telecommunications or operations roles.

Responsibilities

• Coordinate service delivery as the primary liaison among stakeholders.
• Track vendor performance against KPIs and consolidate reports.
• Prepare documentation for MCMC claims and submissions.
• Execute procurement administration including receipts and DROs in SAP.
• Maintain programme records and audit evidence for compliance.
• Support documentation audits and regulatory inquiries.
• Manage performance of technical partners and smart services operators.

Skills

Project management

PMO

Stakeholder coordination

Program coordination

Education

Bachelor's degree or higher in relevant field

Tools

SAP

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

To lead and manage complex, strategic programmes, ensuring delivery of outcomes and benefits. This role coordinates multiple projects, manages stakeholders, and mitigates risks to achieve strategic objectives.

Principal Accountabilities:
Coordinate Service Delivery

Coordinate Smart Services delivery by acting as the primary liaison between Maxis, MCMC, and Technical Partners and Smart Services Operators to ensure seamless implementation across all NADI centres.

Track Vendors (TP and Smart Services Operators) Performance.

Track vendor service delivery by verifying the performance of Technical Partners & Smart Services Operators against MCMC KPI and guidelines. Consolidate management reports and elevate unresolved operational issues.

Process Support document for MCMC Claims

Process supporting document claims by compiling and validating TP and Smart Services documentation according to MCMC submission guideline to ensure timely fund recovery within strict deadlines.

Execute Procurement Administration

Execute payment administration by verifying proof-of-delivery, generating DROs, and performing SAP Goods Receipts to ensure accurate and timely vendor compensation.

Maintain comprehensive programme records by centralizing vendor attendance sheets and compliance evidence to ensure continuous audit readiness and operational transparency.

Facilitate Documentation Audits

Facilitate MCMC documentation audits by providing required documentation and addressing operational queries to ensure successful compliance verification and regulatory adherence.

Technical Partner & Smart Services Operator Performance Management

Manage and monitor the performance of Technical Partners & Smart Services Operator by tracking programme deliverables, validating service execution, conducting performance reviews, resolving operational issues and ensuring compliance with contractual and regulatory requirements to achieve targeted programme outcomes.

What you'll need to have:

• Bachelor's Degree in Engineering, Telecommunications, Project Management, Business Administration, Information Systems, or related discipline
• Minimum 5-8 years of experience in project management, PMO, programme coordination, telecommunications deployment, Learning and Training Development projects, or business operations.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi

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