Network Field Operations - Southern

Maxis Broadband Sdn Bhd

Kluang

On-site

MYR 60,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Medical

Education support Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Additi

Job summary

Maxis Broadband Sdn Bhd in Malaysia is seeking an experienced Network Field Operations Engineer to maintain and troubleshoot our mobile network across sites.

You will configure and troubleshoot base stations, routers, switches, and transmission systems, perform preventive maintenance, and document site diagrams and inventory. The role requires a Diploma or Bachelor's in a related field, 3+ years in telecom field ops, experience with 2G-5G and RAN/transmission systems, and willingness to travel.

Qualifications

Diploma or Bachelor's degree in Telecommunications, Electrical/Electronic Engineering, Computer Science, or a related field.
Minimum 3 years of experience in network field operations within telecoms.
Experience with cellular technologies (2G-5G) and RAN/transmission systems.
Familiarity with network monitoring and troubleshooting tools.
Valid driver's license and willingness to travel extensively.

Responsibilities

Perform configuration and troubleshooting of network equipment (base stations, routers, switches, transmission systems) at various sites.
Conduct routine preventative maintenance checks and inspections on network infrastructure.
Diagnose and troubleshoot network faults and outages and implement corrective actions.
Respond to and resolve network incidents and alarms within defined SLAs.
Collaborate with planning, operations and support teams to ensure seamless service delivery.
Prepare and maintain site documentation, network diagrams and inventory records.
Adhere to safety regulations and company policies during field operations.
Participate in on-call rotations and provide after-hours support as required.

Skills

Network ops

2G/3G/4G/5G

RAN & transmission

Vendor gear (Ericsson Huawei Nokia)

Troubleshooting tools

Driver's license

Teamwork & communication

Education

Diploma/Bachelor in Telecommunication/Electrical/Electronic/CS

Tools

Ericsson

Huawei

Nokia

Job description

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Responsible for the network maintenance and troubleshooting of Maxis Mobile's network infrastructure in the field, ensuring optimal network performance and reliability.

What are you accountable for?

Perform configuration, and troubleshooting of network equipment (e.g., base stations, routers, switches, transmission systems) at various sites.

Conduct routine preventative maintenance checks and inspections on network infrastructure.

Diagnose and troubleshoot network faults and outages, including identifying root causes and implementing corrective actions.

Respond to and resolve network incidents and alarms within defined service level agreements (SLAs).

Collaborate with network planning, operations, and support teams to ensure seamless service delivery.

Prepare and maintain accurate site documentation, network diagrams, and equipment inventory records.

Adhere to all safety regulations and company policies during field operations.

Participate in on-call rotations and provide support outside of regular business hours as required.

What do you need to have for the role?

Diploma or Bachelor's degree in Telecommunications, Electrical/Electronic Engineering, Computer Science, or a related field.

Minimum of 3 years of experience in network field operations within the telecommunications industry, preferably with mobile network operators.

Proven experience with cellular technologies (2G, 3G, 4G, 5G), including RAN and transmission systems.

Familiarity with various network equipment vendors (e.g., Ericsson, Huawei, Nokia).

Proficiency in using network monitoring and troubleshooting tools.

Ability to work independently and as part of a team in a fast-paced environment.

Excellent problem-solving, analytical, and communication skills.

Valid driver's license and willingness to travel extensively within assigned operational areas.

Ability to work at heights and in various weather conditions.

Relevant professional certifications (e.g., CCNA, CCNP, PMP, CIDB, TM NIOSH) are a plus.

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits