DUSP NADI Management

maxine; Malaysia; On-site; MYR 150,000 - 220,000; Full time

Job summary

Maxis is seeking a Programme Manager to lead and manage complex, strategic programmes, coordinating multiple projects and stakeholders to deliver outcomes and benefits. You will act as the bridge between Maxis, MCMC, and technical partners, ensuring compliance with guidelines and timelines.

The role demands 5–8 years of experience in project management, PMO, or telecom deployment, with strong procurement and documentation capabilities.

Qualifications

• Bachelor's degree in engineering, telecommunications, PM, business administration, information systems, or related field.

Responsibilities

• Coordinate Service Delivery by liaising with Maxis, MCMC and partners for seamless implementation across NADI centres.
• Track vendor performance and consolidate reports; address unresolved issues.
• Prepare documents for MCMC claims to ensure timely fund recovery.

Skills

Stakeholder management

Communication

Risk management

Education

Bachelor's degree in Engineering/Telecommunications/PM/Business Admin/Information Systems

Tools

SAP

Job description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

To lead and manage complex, strategic programmes, ensuring delivery of outcomes and benefits. This role coordinates multiple projects, manages stakeholders, and mitigates risks to achieve strategic objectives.

Principal Accountabilities:

• Coordinate Service Delivery Coordinate Smart Services delivery by acting as the primary liaison between Maxis, MCMC, and Technical Partners and Smart Services Operators to ensure seamless implementation across all NADI centres.
• Track Vendors (TP and Smart Services Operators) Performance. Track vendor service delivery by verifying the performance of Technical Partners & Smart Services Operators against MCMC KPI and guidelines. Consolidate management reports and elevate unresolved operational issues.
• Process Support document for MCMC Claims Process supporting document claims by compiling and validating TP and Smart Services documentation according to MCMC submission guideline to ensure timely fund recovery within strict deadlines.
• Execute Procurement Administration Execute payment administration by verifying proof-of-delivery, generating DROs, and performing SAP Goods Receipts to ensure accurate and timely vendor compensation.
• Maintain Programme Records Maintain comprehensive programme records by centralizing vendor attendance sheets and compliance evidence to ensure continuous audit readiness and operational transparency.
• Facilitate Documentation Audits Facilitate MCMC documentation audits by providing required documentation and addressing operational queries to ensure successful compliance verification and regulatory adherence.
• Technical Partner & Smart Services Operator Performance Management Manage and monitor the performance of Technical Partners & Smart Services Operator by tracking programme deliverables, validating service execution, conducting performance reviews, resolving operational issues and ensuring compliance with contractual and regulatory requirements to achieve targeted programme outcomes.

What you'll need to have:

• Bachelor's Degree in Engineering, Telecommunications, Project Management, Business Administration, Information Systems, or related discipline
• Minimum 5 -8 years of experience in project management, PMO, programme coordination, telecommunications deployment, Learning and Training Development projects, or business operations.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.