Documentation Executive

Intralink International Shipping Sdn Bhd; Klang City, Port Klang; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Birthday leave

Team-building activities

On-the-job training

Career development opportunities

Job summary

Intralink International Shipping Sdn Bhd in Klang is seeking a responsible Documentation Executive to join our expanding team. The role focuses on accurate handling of import/export shipping documents and coordination with stakeholders.

You will prepare, process, and manage documents for sea and air freight, ensure deadlines, and maintain filing systems. Fresh graduates welcome; training provided. Strong English and Bahasa Malaysia are preferred, with basic MS Office skills.

Qualifications

• Minimum SPM, Diploma, or equivalent qualification.
• Fresh graduates welcome; training provided.
• Basic knowledge of import/export procedures and Incoterms a plus.

Responsibilities

• Prepare, process, and manage import and export shipping documentation for sea and air freight shipments.
• Handle shipping documents (BL, House BL, SI, DO, invoices, packing lists).
• Coordinate with shipping lines, overseas agents, customers and internal departments.
• Monitor shipment schedules and documentation deadlines.
• Ensure accuracy and timely submission of documents.
• Liaise with customs agents regarding clearance requirements.
• Provide customers with timely shipment updates.
• Maintain filing and records of shipment documents.
• Resolve documentation discrepancies and issues.
• Perform other operational and administrative duties.

Skills

Communication skills

English proficiency

Bahasa Malaysia proficiency

Team coordination

Multitasking

Education

SPM / Diploma or equivalent

Logistics / Supply Chain Diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

We are looking for a responsible, detail-oriented, and motivated Documentation Executive to join our expanding team.

If you are passionate about the logistics industry and enjoy working in a dynamic environment, we would love to have you on board!

Key Responsibilities

Prepare, process, and manage import and export shipping documentation for sea and air freight shipments.

Handle shipping documents, including Bill of Lading (BL), House BL, Shipping Instructions (SI), Delivery Orders (DO), invoices, packing lists, and other relevant documents.

Coordinate with shipping lines, overseas agents, customers, transporters, and internal departments to ensure smooth shipment arrangements.

Monitor shipment schedules, vessel arrivals, departures, and documentation deadlines.

Ensure all shipping documents are accurate, complete, and submitted within the required timeline.

Liaise with customs agents and relevant parties regarding customs clearance and shipping documentation requirements.

Follow up on shipment status and provide timely updates to customers.

Maintain proper filing and records of shipment documentation.

Assist in resolving documentation discrepancies and shipment-related issues.

Perform other operational and administrative duties assigned by management.

Requirements

Minimum SPM, Diploma, or equivalent qualification. Candidates with qualifications in Logistics, Supply Chain Management, or related fields are encouraged to apply.

Preferably 1–2 years of working experience in freight forwarding, shipping, or logistics documentation.

Fresh graduates are welcome to apply. Training and guidance will be provided.

Basic knowledge of import/export procedures, shipping documentation, and Incoterms will be an advantage.

Proficient in Microsoft Office, particularly Excel, Word, and Outlook.

Good communication and coordination skills.

Able to work independently and as part of a team.

Detail-oriented, responsible, organized, and willing to learn.

Able to manage multiple shipments and meet deadlines in a fast-paced environment.

Good command of English and Bahasa Malaysia. Mandarin proficiency will be an added advantage.

What We Offer

Competitive salary based on qualifications and experience.

EPF, SOCSO & EIS contributions.

Birthday leave.

Monthly employee birthday celebrations.

Company team-building activities and trips.

On-the-job training and career development opportunities.

Supportive and friendly working environment.

Opportunities for career growth within a growing logistics company.