Documentation Clerk / Customer Service Clerk

Private Advertiser; George Town; Vor Ort; MYR 24.000 - 36.000; Vollzeit

Zusammenfassung

Private Advertiser in Malaysia is looking for a responsible logistics administrator to join our team. You will handle daily documentation, data entry, and customer inquiries to keep operations running smoothly.

The role involves preparing shipping documents, coordinating with customers, transporters, shipping agents, and internal teams, and maintaining accurate records. On-the-job training and a supportive environment are provided.

Qualifikationen

• Minimum SPM qualification or equivalent is required.
• Good communication and interpersonal skills are essential.
• Basic computer skills including Microsoft Office are expected.
• Able to communicate in English and Bahasa Malaysia; Mandarin is an advantage.
• Willing to learn, follow instructions and work well in a team.

Aufgaben

• Prepare, check, and process daily logistics and shipping documents.
• Perform data entry, filing, and maintain accurate documentation records.
• Handle customer enquiries via phone, email, and messaging platforms.
• Coordinate with customers, transporters, shipping agents, and internal departments.
• Follow up on shipment status, outstanding documents, and customer requests.
• Ensure all documents and information are accurate and submitted on time.
• Provide general administrative support and perform other duties as assigned.

Kenntnisse

Communication skills

Interpersonal skills

Computer literacy

Detail oriented

Teamwork

Ausbildung

SPM or equivalent

Tools

Microsoft Office

Jobbeschreibung

We are looking for a responsible, organised, and detail-oriented individual to join our team. The successful candidate will handle daily documentation, customer enquiries, and administrative tasks to ensure smooth logistics operations.

Key responsibilities

Prepare, check, and process daily logistics and shipping documents.

Perform data entry, filing, and maintain accurate documentation records.

Handle customer enquiries via phone, email, and messaging platforms.

Coordinate with customers, transporters, shipping agents, and internal departments.

Follow up on shipment status, outstanding documents, and customer requests.

Ensure all documents and information are accurate and submitted on time.

Provide general administrative support and perform other duties as assigned.

About you

Minimum SPM qualification or equivalent.

Previous experience in logistics, documentation, or customer service will be an advantage.

Basic computer skills, including Microsoft Office.

Good communication and interpersonal skills.

Able to communicate in English and Bahasa Malaysia; Mandarin is an advantage.

Responsible, patient, organised, and attentive to detail.

Willing to learn, follow instructions, and work well in a team.

On-the-job training and guidance.

Friendly and supportive working environment.

Opportunities to gain experience in the logistics industry.