Customs Clearance Shift Supervisor

Deutsche Post; George Town; On-site; MYR 78,000 - 134,000; Full time

Job summary

Deutsche Post in Penang, Malaysia, seeks a Customs Clearance Team Leader to manage a skilled clearance team and ensure accurate declarations and timely lodgments with authorities. You will drive pre-clearance processes, maintain professional gateway operations, and align with global, regional and country objectives.

Ideal candidates have 2–3 years in logistics operations, a Diploma or equivalent, IATA Dangerous Goods Acceptance Certification, and Line Trainer certification.

Qualifications

• Diploma or equivalent.
• Line Trainer certified.
• 2–3 years operations experience, preferably within transportation or logistics industry.
• IATA Dangerous Goods Acceptance Certification.

Responsibilities

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
• Prepare declarations as required and take responsibility for the lodgment of declarations with the authorities.
• Ensure that the levels of pre-clearance/pre-release of shipments is maximized.
• Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
• Manage the work of a Customs Clearance team to ensure accurate preparation of Customs declarations and the timely lodgment of those declarations.
• Review the work of the team incorporating a risk management approach.
• Contribute to team effort to ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Consult performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

Skills

Creativity

People skills

Networking

Education

Diploma

Tools

Line Trainer Certification

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

Your Tasks

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
• Prepare declarations as required and take responsibility for the lodgment of declarations with the authorities.
• Ensure that the levels of pre-clearance/pre-release of shipments is maximized.
• Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
• Manage the work of a Customs Clearance team to ensure accurate preparation of Customs declarations and the timely lodgment of those declarations.
• Review the work of the team incorporating a risk management approach.
• Contribute to team effort to ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Consult performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

Your Profile

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
• Diploma (or equivalent).
• Line Trainer certified.
• 2-3 years operations experience, preferably within transportation or logistics industry.
• IATA Dangerous Goods Acceptance Certification.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.