Customer Service / Receptionist

Keharsons Sdn Bhd; Labuan; On-site; MYR 20,000 - 33,000; Full time

Job summary

Keharsons Sdn Bhd in Labuan is seeking a capable, motivated Customer Service & Junior Admin to join on a full-time basis. You will be the first point of contact for visitors, suppliers and teammates, supporting day-to-day operations and providing friendly, professional service.

With full training provided, you will manage reception duties, assist with admin tasks, and help across departments to ensure smooth workflows and client satisfaction in a growing business environment.

Qualifications

• Experience in a reception or administrative support role.
• Excellent communication skills, both verbal and written.
• Ability to multitask and manage multiple enquiries simultaneously.
• Proficiency in Microsoft Office and basic accounting software for DOs and purchase orders.

Responsibilities

• Assist customers, suppliers and team after training.
• Manage reception desk and multi-line phones with accuracy.
• Schedule appointments and manage calendars for senior staff.
• Process incoming and outgoing correspondence and parcels.
• Maintain reception area and presentation.
• Perform general admin duties including data entry and billing preparation.
• Provide information about the company's services to enquirers.
• Support orders and fulfillment of company stock.
• Assist managers with ad hoc admin duties.

Skills

Customer service

Reception

Administrative support

Microsoft Office

Excel

Communication skills

Tools

Microsoft Office

Excel

Accounting software

Job description

About the role

Keharsons Sdn Bhd is seeking a professional and organised Customer Service & Junior admin to join our team on a full-time basis in Labuan. This is a key position for a driven career starter to take on a front line position, serving as the first point of contact to walk in customers, suppliers and team members. You will play a vital role in ensuring smooth day-to-day operations by managing customer service requirements and orders, supporting administrative functions across the company and handling reception duties. This role is essential to maintaining our professional image and ensuring client satisfaction.

What you’ll be doing

Supporting our customers, supplier and team efficiently after full training and a chance to adjust is provided.

Managing the reception desk and answering multi-line telephone systems with accuracy and efficiency

Scheduling appointments and managing calendars for senior staff members

Processing incoming and outgoing correspondence and parcels

Maintaining reception area cleanliness, organisation and presentation

Performing general administrative duties including data entry, prepare billing for payment, filing and record keeping

Providing information about the company's services to enquirers

Supporting on orders and fulfillment of the company stock

Supporting managers with Ad Hoc admin duties.

What we’re looking for

Proven experience in a reception, customer service or administrative support role

Excellent communication skills, both verbal and written

Strong organizational and time management abilities

Proficiency in using Microsoft Office, Excel, Accounting software for issuing DO, purchase Orders,

Receiving bills are a bonus, training will be provided

A professional appearance with a welcoming and positive attitude

Ability to multitask and handle multiple enquiries simultaneously with composure

Attention to detail and accuracy in administrative tasks

Discretion and ability to maintain confidentiality

Flexibility and willingness to support various departments as required

What we offer

We are committed to providing a supportive and professional working environment. We reward good and consistent performance. Join our team and be part of an organisation that appreciates your contribution and invests in your success.

About us

Keharsons Sdn Bhd Copier Branch is an established organisation since 1994 based in Labuan. We provide personalised support and expert advise on rental packages of copier machines and printers. Since then we have evolved to carrying more brands to meet the demand of our customers and provide copy center support services to the public with a consistent goal in maintaining high professional standards. Our team is built on principles of integrity, efficiency and collaboration, and we create an inclusive workplace where every member contributes to our collective success.