Central Customer Service Coordinator India

Wss Global Business Services Sdn. Bhd.; Subang Jaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Wss Global Business Services Sdn. Bhd. is seeking a proactive team member to process RFQs and POs in the Global Customer Service mailbox, ensuring inquiries are answered within SLA and providing administrative support to GCS and LCS teams.

The role focuses on accurate data handling, coordination with cross-functional teams, and maintaining timely responses to customer requests from its Subang Jaya operations.

Qualifications

• Processes RFQs and POs in Global Customer Service mailbox.
• Ensures inquiries within mailbox attend within SLA.
• Provides administrative support to GCS and LCS teams.

Responsibilities

• Process RFQs and POs in the Global Customer Service mailbox.
• Attend to mailbox inquiries within the agreed SLA.
• Provide administrative support to GCS and LCS teams.

Skills

RFQ processing

PO processing

Customer service

Administrative support

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Purpose

• To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
• To ensure all enquiries within the mailbox are attended too within the agreed SLA_
• To provide administrative support to the GCS and LCS (local customer service) team.
• May receive assignments from senior support personnel as r...