Central Customer Service Junior Coordinator Japan

Wss Global Business Services Sdn. Bhd.; Subang Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

Wss Global Business Services Sdn. Bhd. is seeking a Central Customer Service Coordinator in Malaysia to manage RFQ and PO processing within the Global Customer Service mailbox. The role also ensures timely responses to inquiries and provides administrative support to both GCS and LCS teams.

Based in Subang Jaya, the position focuses on maintaining service levels, coordinating cross-functional tasks, and contributing to local and global customer service operations.

Responsibilities

• The role will process RFQs and POs in the Global Customer Service mailbox.
• Ensure inquiries are attended to within the agreed SLA.
• Provide administrative support to the GCS and LCS teams.

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title : Central Customer Service Coordinator Purpose

• -To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
• -To ensure all enquiries within the mailbox are attended too within the agreed SLA
• -To provide administrative support to the GCS and LCS (local customer service) team.
• -May re...