Customer Service cum CRM

Sinergia Talents; Johor Bahru; On-site; MYR 30,000 - 42,000; Full time

Job summary

Sinergia Talents in Malaysia is seeking a proactive Events Marketing Assistant to plan, organize, and execute marketing events for new clinics and attract customers.

You will raise the company's exposure through booths, roadshows, fairs, and external events, and may also assist in clinic operations when needed.

Diploma required; experience in customer-facing roles or event planning; strong communication and interpersonal skills; Mandarin is a plus.

Qualifications

• Min Diploma in any field.
• Experienced in customer facing roles or event planning.
• Excellent communication and interpersonal skills.
• Able to work weekends if needed (off in lieu provided).
• Mandarin knowledge is an advantage to communicate with Mandarin-speaking customers and colleagues.
• Able to work 10:30am–9:30pm (including meal hour).

Responsibilities

• Plan, organize, and execute impactful marketing events to introduce new clinics and attract customers.
• Increase the company's exposure through various activities.
• Act as a clinic assistant in the clinic when necessary.

Skills

Event planning

Customer facing

Communication

Interpersonal skills

Education

Diploma

Job description

• Plan, organize, and execute impactful marketing events to introduce the new clinics and attract customers, including but not limited to booth, roadshows, fairs, and external company events.
• Increase company's exposure thru different activities.
• Act as a clinic assistant in clinic when necessary.

Requirements:

• Min Diploma in any field
• Experienced in customer facing roles or event planning.
• Exceptional communication and interpersonal skills.
• Able to support weekend work if needed (Off in lieu will be given)
• Knowledge of Mandarin is an advantage, in order to communicate with Mandarin speaking customers and colleagues.
• Able to work 1030am - 930pm (inclusive of meal hour).