Customer Order and Supply Chain Executive #EPU37#

Agensi Pekerjaan Asia Recruit Sdn Bhd; Petaling Jaya; Híbrido; MYR 33 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work from home 1 day per week

Resumo da oferta

Agensi Pekerjaan Asia Recruit Sdn Bhd is hiring a Customer Order and Supply Chain Executive in Malaysia. The role focuses on processing customer orders, coordinating fulfilment through 3PL partners, and ensuring timely deliveries while managing inventory and spare parts operations.

The ideal candidate has a diploma/degree in supply chain related fields and at least 1 year of relevant experience. Proficiency in SAP and MS Office is preferred, with strong English communication and data handling

Qualificações

• Diploma/Degree in Supply Chain, Logistics, Business Administration or related field.
• Minimum 1 year of relevant experience in customer service, order processing, logistics or supply chain operations.
• Experience in inventory/parts management, order fulfilment or working with 3PL partners will be an advantage.
• Proficient in Microsoft Office/Excel; SAP experience is an advantage.
• Good English communication and interpersonal skills.
• Organized, detail-oriented and comfortable handling large amounts of data.

Responsabilidades

• Process customer orders, coordinate fulfilment and ensure timely delivery through 3PL partners.
• Support inventory and spare parts management, including forecasting, stock planning and reporting.
• Coordinate with sales, commercial, technical teams, suppliers, distributors and service partners on orders, pricing, delivery and product-related matters.
• Monitor delivery and 3PL performance, follow up on outstanding issues and resolve ad hoc delivery problems.
• Handle spare parts warranty claims, defective product returns and consumable claims.
• Maintain product, pricing and order information in SAP and other relevant systems.
• Prepare monthly inventory, sales and performance reports and analyse data to identify issues and improvements.
• Coordinate import permits, SIRIM certifications and other relevant documentation.
• Support general customer service, order administration and other supply chain activities as required.

Conhecimentos

English communication

Interpersonal skills

Organized and detail-oriented

Formação académica

Diploma/Degree in Supply Chain

Ferramentas

SAP

Descrição da oferta de emprego

Customer Order and Supply Chain Executive #EPU37#

This role involves processing customer orders, coordinating fulfilment and ensuring timely delivery through 3PL partners, while managing inventory and spare parts operations.

WFH for 1 day per week

Key responsibilities:

Process customer orders, coordinate fulfilment and ensure timely delivery through 3PL partners

Support inventory and spare parts management, including forecasting, stock planning and reporting

Coordinate with sales, commercial, technical teams, suppliers, distributors and service partners on orders, pricing, delivery and product-related matters

Monitor delivery and 3PL performance, follow up on outstanding issues and resolve ad hoc delivery problems

Handle spare parts warranty claims, defective product returns and consumable claims

Maintain product, pricing and order information in SAP and other relevant systems

Prepare monthly inventory, sales and performance reports and analyse data to identify issues and improvements

Coordinate import permits, SIRIM certifications and other relevant documentation

Support general customer service, order administration and other supply chain activities as required

Requirements:

Diploma/Degree in Supply Chain, Logistics, Business Administration or related field

Minimum 1 year of relevant experience in customer service, order processing, logistics or supply chain operations

Experience in inventory/parts management, order fulfilment or working with 3PL partners will be an advantage

Proficient in Microsoft Office/Excel; SAP experience is an advantage

Good English communication and interpersonal skills

Organized, detail-oriented and comfortable handling large amounts of data