Customer Experience & Orders Executive

Atlas Copco; Malaysia; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Group Hospitalization Scheme

Group Term Life Medical

Miscellaneous allowance

Job summary

Atlas Copco in Malaysia is seeking a Customer Service Executive to support end-to-end customer service for equipment and spare parts orders. You will liaise with customers and business partners to ensure accurate interpretation, timely delivery, and invoicing, while coordinating with Sales, Supply Chain, Operations, and Technical teams to meet customer needs.

You will contribute to a high-quality product and solution delivery by fostering a strong customer-care culture and upholding Atlas

Qualifications

• Experience handling end-to-end customer service for orders.
• Ability to liaise with customers and business partners.
• Strong attention to accuracy in delivery and invoicing.

Responsibilities

• Handle end-to-end customer service for equipment and spare parts orders.
• Liaise with customers and business partners to confirm requirements.
• Ensure accurate interpretation, timely delivery, and invoicing.
• Collaborate with Sales, Supply Chain, Operations, and Technical teams.

Skills

Customer service

Order processing

Communication

Cross-functional collaboration

Job description

Atlas Copco in Malaysia is seeking a Customer Service Executive to support end-to-end customer service for equipment and spare parts orders. You will liaise with customers and business partners to ensure accurate interpretation, timely delivery, and invoicing, while coordinating with Sales, Supply Chain, Operations, and Technical teams to meet customer needs.

You will contribute to a high-quality product and solution delivery by fostering a strong customer-care culture and upholding Atlas