Customer Experience Lead & Cashier – Retail Pharmacy

Watsons Malaysia; Malaysia; On-site; MYR 20,000 - 27,000; Full time

Job summary

A leading retail pharmacy in Malaysia is seeking candidates for a customer service role that emphasizes professionalism and friendliness. Responsibilities include managing shop operations, maintaining stock levels, and serving as a cashier, promoting the Watsons VIP Member Card. Ideal candidates possess strong communication and interpersonal skills, a pleasant personality, and must be Malaysian citizens. Previous experience in the health or retail pharmacy industry is a plus, with a willingness to work flexible shifts.

Qualifications

• Applicants must be Malaysian citizens.
• Able to work shifts, weekends, and public holidays.
• Experience in health/retail pharmacy industry will be an added advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

Minimum PMR/PT3/SKM

Job description

A leading retail pharmacy in Malaysia is seeking candidates for a customer service role that emphasizes professionalism and friendliness. Responsibilities include managing shop operations, maintaining stock levels, and serving as a cashier, promoting the Watsons VIP Member Card. Ideal candidates possess strong communication and interpersonal skills, a pleasant personality, and must be Malaysian citizens. Previous experience in the health or retail pharmacy industry is a plus, with a willingness to work flexible shifts.