Content Safety Quality Analyst

TikTok; Kuala Lumpur; On-site; MYR 90,000 - 180,000; Full time

Job summary

TikTok is seeking a skilled member for the Safety Model Operations team in Kuala Lumpur to build and maintain high-quality safety data and models. You will curate datasets, translate policies into actionable SOPs, and collaborate with global teams to improve the efficacy of safety interventions.

The role demands strong analytical ability, experience in Trust & Safety, and proficiency in English and French, with a fast-paced, multi-region operating environment.

Qualifications

• Proven experience in internet Trust & Safety, Quality Assurance (QA), AI data evaluation, or policy operations.
• Exceptional logical reasoning and synthesis skills.
• Professional working proficiency in English.
• French proficiency is required for daily liaison with the local team in the French market.
• Ability to drive multiple parallel tasks in a fast-paced, cross-border environment.

Responsibilities

• Construct and iterate the core Golden Sets for the content safety ecosystem.
• Conduct deep-dive analyses on high-risk safety cases to identify misapplication patterns and risk trends.
• Lead the synthesis and abstraction of complex rules into SOPs and operational guidelines.
• Drive the content safety data closed-loop with cross-functional collaboration.

Skills

Trust & Safety experience

QA/QA processes

Analytical reasoning

Cross-cultural communication

Ownership/initiative

Job description

TikTok is seeking a skilled member for the Safety Model Operations team in Kuala Lumpur to build and maintain high-quality safety data and models. You will curate datasets, translate policies into actionable SOPs, and collaborate with global teams to improve the efficacy of safety interventions.

The role demands strong analytical ability, experience in Trust & Safety, and proficiency in English and French, with a fast-paced, multi-region operating environment.