Content Safety QA Specialist — AI Data & Policy

TikTok; Kuala Lumpur; On-site; MYR 120,000 - 170,000; Full time

Job summary

TikTok is seeking a Safety Model Operations professional in Kuala Lumpur to lead QA and data labeling efforts for content safety models. You will drive high-quality evaluations, translate complex safety rules into actionable SOPs, and collaborate with cross-functional teams across regions to ensure robust model performance and safer user experiences.

Required Portuguese proficiency for daily liaison with the local team, and strong English communication.

Qualifications

• Experience in internet Trust & Safety or QA and policy operations.
• Strong analytical and synthesis skills for complex safety scenarios.
• Excellent written and verbal communication in English; Portuguese proficiency required for daily liaison.

Responsibilities

• Construct and iteratively improve Golden Sets for safety data.
• Perform deep-dive analyses on high-risk safety cases and translate policies into SOPs.
• Collaborate with Operations, Algorithm, Product and global teams to improve data quality and AI interception efficacy.
• Establish universal QA methodologies and track data metrics for accuracy and efficiency.

Skills

QA

English proficiency

Portuguese proficiency

Logical reasoning

Cross-cultural communication

Tools

Machine learning labeling frameworks

Job description

TikTok is seeking a Safety Model Operations professional in Kuala Lumpur to lead QA and data labeling efforts for content safety models. You will drive high-quality evaluations, translate complex safety rules into actionable SOPs, and collaborate with cross-functional teams across regions to ensure robust model performance and safer user experiences.

Required Portuguese proficiency for daily liaison with the local team, and strong English communication.