Content Quality & Safety QA Specialist

TikTok; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

TikTok is seeking a detail-oriented Safety Model Operations professional to join the SMO Delivery Team in Kuala Lumpur. You will help build, test, and maintain ML-driven safety models and QA workflows to protect users and support regional enforcement.

Key duties include auditing labeling accuracy, monitoring KPI compliance, and collaborating with global partners to improve data quality and model performance. English and Arabic proficiency are required for cross-border liaison.

Qualifications

• 1. Trust & Safety background
• 2. QA experience
• 3. AI data evaluation
• 4. Policy operations
• 5. English proficiency
• 6. Arabic proficiency

Responsibilities

• 1. Construct and iterate Golden Sets for safety data standards and policy enforcement.
• 2. Analyze high-risk safety cases, translate policies into SOPs and guidelines.
• 3. Improve data quality and model interception efficacy through cross-functional collaboration.
• 4. Establish QA mechanisms and track data metrics for accuracy and efficiency.

Job description

TikTok is seeking a detail-oriented Safety Model Operations professional to join the SMO Delivery Team in Kuala Lumpur. You will help build, test, and maintain ML-driven safety models and QA workflows to protect users and support regional enforcement.

Key duties include auditing labeling accuracy, monitoring KPI compliance, and collaborating with global partners to improve data quality and model performance. English and Arabic proficiency are required for cross-border liaison.