Content Safety QA & Data Quality Specialist

TikTok; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

TikTok is seeking a Safety Model Operations professional to support Trust & Safety through QA, data evaluation, and policy operations. You will craft rigorous data standards, analyze high-risk cases, and collaborate globally to improve AI model interception and process quality.

The role requires strong analytical abilities, ownership, and bilingual communication (English and Italian) within a fast-paced, cross-border team. This position anchors TikTok's safety initiatives across regions.

Qualifications

• Experience in internet Trust & Safety, QA, AI data evaluation, or policy operations.
• Exceptional logical reasoning and synthesis skills.
• Professional working proficiency in English; Italian required for daily liaison with the Italian market.

Responsibilities

• Construct and iterate Golden Sets for the content safety ecosystem to establish data standards for platform safety policies and AI evaluation.
• Conduct deep-dive analyses on high-risk safety cases to identify misapplication patterns and risk evolution trends.
• Drive the content safety data closed-loop by collaborating with cross-functional teams to improve human review quality and AI performance.
• Systematize universal QA methodologies and track core data metrics to enhance data accuracy and efficiency.

Skills

English proficiency

Italian proficiency

Logical reasoning

Cross-cultural communication

Tools

Machine learning labeling frameworks

Job description

TikTok is seeking a Safety Model Operations professional to support Trust & Safety through QA, data evaluation, and policy operations. You will craft rigorous data standards, analyze high-risk cases, and collaborate globally to improve AI model interception and process quality.

The role requires strong analytical abilities, ownership, and bilingual communication (English and Italian) within a fast-paced, cross-border team. This position anchors TikTok's safety initiatives across regions.