Clinical Operations & Patient Care Lead

Sunway Medical Centre Sdn Bhd; Subang Jaya; On-site; MYR 33,000 - 67,000; Full time

Job summary

Sunway Medical Centre Sdn Bhd in Subang Jaya, Selangor invites a clinic support professional to assist daily operations and patient care services. You will work with doctors during consultations and procedures, manage patient records and appointments, and provide administrative support including claims processing, while upholding a patient‑focused experience.

Qualified candidates hold a diploma or degree in healthcare or related fields, with 1–3 years of relevant experience; hospital experience

Qualifications

• Diploma or Degree in Healthcare or related field.
• 1–3 years of working experience, preferably in an administrative or healthcare setting.
• Hospital experience will be an added advantage.
• Good command of spoken and written English and Bahasa Malaysia.
• Good interpersonal and communication skills with a patient-focused approach.
• Able to work effectively with patients, families, consultants, healthcare professionals and other stakeholders.

Responsibilities

• Support daily clinic operations and patient care services.
• Assist doctors during consultations, procedures and clinical activities.
• Perform basic patient assessments such as vital signs and urine tests.
• Manage patient records, appointments and clinic documentation.
• Assist with medical insurance claims and related administrative work.
• Provide support to patients and ensure a positive patient experience.
• Assist with clinical research and data management activities.
• Ensure compliance with hospital policies and procedures.

Skills

English

Bahasa Malaysia

Interpersonal skills

Education

Diploma or Degree in Healthcare or related field

Job description

Sunway Medical Centre Sdn Bhd in Subang Jaya, Selangor invites a clinic support professional to assist daily operations and patient care services. You will work with doctors during consultations and procedures, manage patient records and appointments, and provide administrative support including claims processing, while upholding a patient‑focused experience.

Qualified candidates hold a diploma or degree in healthcare or related fields, with 1–3 years of relevant experience; hospital experience