Clinic Support Specialist - Patient Care & Admin

Icon Sunsuria Sdn Bhd; Shah Alam; On-site; MYR 22,000 - 36,000; Full time

Job summary

Icon Sunsuria Sdn Bhd (joint venture) is hiring a patient services assistant to support doctors and assist in routine clinic tasks. The role includes helping patients in the consultation room and coordinating appointments with families.

You will handle registrations, billing and insurance inquiries, verify patient information in the clinic system, and support insurance claims. Strong communication and teamwork are essential.

Qualifications

• Customer-service orientation and empathy required.
• Clear communication with patients and team members.
• Ability to work collaboratively in a healthcare setting.

Responsibilities

• Provide assistance to doctors and support simple clinic procedures.
• Assist patients in the consultation room.
• Liaise with patients and families on appointments and related services.
• Assist with registrations, billing and insurance claims inquiries.
• Verify patient information in the clinic system and ensure accuracy.
• Provide assistance on private health insurance coverage for claims.

Skills

Customer service

Communication

Teamwork

Education

SPM or Diploma in Business Administration

Job description

Icon Sunsuria Sdn Bhd (joint venture) is hiring a patient services assistant to support doctors and assist in routine clinic tasks. The role includes helping patients in the consultation room and coordinating appointments with families.

You will handle registrations, billing and insurance inquiries, verify patient information in the clinic system, and support insurance claims. Strong communication and teamwork are essential.