Credit Control Executive

Sunway Medical Centre Sdn Bhd; Subang Jaya; On-site; MYR 40,000 - 67,000; Full time

Job summary

Sunway Medical Centre Bandar Sunway is seeking an Accounts Receivable Specialist to manage self-pay receivables, monitor ageing, and ensure timely collections within credit terms.

You will generate SOA, reconcile accounts, report on collection performance to management, and handle client inquiries. Fresh graduates welcome; diploma/degree in accounting or finance preferred; Saturday half-day work during probation.

Qualifications

• Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.
• Minimum 2 years of relevant working experience. Fresh graduates are welcomed to apply!
• Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.

Responsibilities

• Handle and administer accounts receivable for Self-pay accounts to avoid bad debts and ensure up-to-date collections.
• Monitor ageing, issue reminder letters and liaise with clients to ensure payment within credit terms.
• Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.
• Produce up-to-date reports on collection efforts rendered and present to management with analysis and recommendations.
• Determine and evaluate potential uncollectible, slow payer or difficult cases and provide updates to relevant parties.
• Address client enquiries, investigate and respond to insurance/TPA/MCO queries, prepare breakdown charges and procedure codes for hospital and consultants.
• Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.
• Understand clients' situation & provide financial advice accordingly.
• Assist in ad-hoc tasks/projects assigned.

Skills

Negotiation

Analytical

Interpersonal

Problem solving

Listening & communication

Education

Diploma/Degree in Accountancy/Finance/Business Administration

LCCI qualification

Job description

Sunway Medical Centre Bandar Sunway is Hiring!

Job Scope:

Handle and administer accounts receivable for Self-pay accounts to avoid possible of bad debts and ensure collection is up-to-date.

Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.

Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.

Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.

Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.

Feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.

Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.

Understand clients' situation & provide financial advise accordingly whenever required.

Assist in ad-hoc task/project assigned.

Job Requirements:

Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.

Minimum 2 years of relevant working experience. Fresh graduates are welcomed to apply!

Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.

A team player and able to work independently.

Candidate must be able to work on Saturdays (half day) during probation.

Hiring process:

The average processing is around 2 to 4 weeks.

Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.