Clinical Applications Specialist (Lab & Hospital)

Anugerah Saintifik Sdn Bhd; Puchong; On-site; MYR 39,000 - 67,000; Full time

Job summary

Anugerah Saintifik Sdn Bhd is seeking an Applications Specialist to manage product demonstrations, train users, and provide on-site support across hospital and laboratory settings. Regular visits and occasional overnight travel will be required to train customers and support evaluations.

The role focuses on building product knowledge, communicating effectively with laboratory professionals, and supporting customer workflows while engaging with international principals and local teams.

Qualifications

• Bachelor's or Master's in a relevant scientific, healthcare, laboratory or life-science discipline.
• Hands-on experience in a government or private hospital, clinical laboratory or clinic.
• Exposure to haematology, biochemistry, microbiology or point-of-care testing.
• User-level experience running, calibrating or troubleshooting laboratory instruments.
• Previous sales, applications or vendor experience is not required; training will be provided.

Responsibilities

• Conduct product demonstrations and hands-on training for hospital and laboratory users.
• Provide on-site application support and troubleshoot user-level workflow issues.
• Support evaluations and document customer feedback.
• Maintain visit, demonstration and training records.
• Shadow senior Application Specialists and attend principal training.
• Progressively manage routine customer sites and demonstrations independently.

Skills

Product knowledge

Demonstrations

User training

Customer relationships

Communication

English language

Bahasa Malaysia

Customer confidence

Education

Bachelor's or Master's in life sciences

Hands-on hospital experience

Job description

Anugerah Saintifik Sdn Bhd is seeking an Applications Specialist to manage product demonstrations, train users, and provide on-site support across hospital and laboratory settings. Regular visits and occasional overnight travel will be required to train customers and support evaluations.

The role focuses on building product knowledge, communicating effectively with laboratory professionals, and supporting customer workflows while engaging with international principals and local teams.