Clinic assistanT

Utama med kota seriemas sdn bhd; Nilai; On-site; MYR 27,000 - 47,000; Full time

Job summary

Utama Med Kota Seriemas Sdn Bhd in Nilai, Negeri Sembilan, is hiring a Clinic Assistant to join our dedicated healthcare team. This full-time role focuses on welcoming patients, handling registrations, scheduling, and providing essential clinical support under supervision to ensure smooth clinic operation.

We value compassion, reliability and teamwork. The successful candidate will assist nurses and doctors, maintain records, manage the reception area, and help uphold clean, safe, and efficient

Qualifications

• Experience in a clinical, healthcare or patient-facing environment.
• Strong communication with patients, staff and visitors.
• Excellent organisational and time management abilities.
• Attention to detail and accurate record keeping.
• Physical ability to stand for long periods and assist patients with mobility.
• Bahasa Malaysia is essential; English is an advantage.
• Valid driving licence and own transport preferred.

Responsibilities

• Greeting patients upon arrival and maintaining an organised and welcoming reception area
• Assisting with patient registration and maintaining accurate patient records and documentation
• Scheduling appointments and managing the clinic's appointment system efficiently
• Providing administrative support to medical and nursing staff as required
• Assisting nurses and doctors with basic clinical tasks, such as taking patient vital signs, measuring blood pressure and temperature
• Preparing examination rooms and ensuring all necessary equipment and supplies are available and properly sterilised
• Ordering and maintaining clinic supplies and inventory levels
• Handling patient enquiries and directing them to appropriate medical staff
• Supporting the implementation of clinic policies and procedures to ensure a safe and hygienic environment
• Assisting with basic wound care, dressing changes and other clinical support tasks under the supervision of qualified nursing staff
• Maintaining confidentiality and adhering to data protection and patient privacy regulations

Skills

Communication skills

Organisational skills

Attention to detail

Basic computer literacy

Bahasa Malaysia proficiency

English proficiency advantageous

Teamwork

Reliability and punctuality

Tools

Clinic management systems

Job description

About the role
We are seeking a dedicated and compassionate Clinic Assistant to join the healthcare team at Utama Med Kota Seriemas Sdn Bhd. This is a full-time position based in Nilai, Negeri Sembilan. As a Clinic Assistant, you will play a vital role in supporting the smooth operation of our clinic and ensuring that patients receive excellent care and support throughout their visit. You will work closely with our medical professionals and nursing staff to create a welcoming and efficient environment for all patients. This position is fundamental to the day-to-day functioning of our clinic and contributes significantly to the overall patient experience and satisfaction.

What you'll be doing

Greeting patients upon arrival and maintaining an organised and welcoming reception area

Assisting with patient registration and maintaining accurate patient records and documentation

Scheduling appointments and managing the clinic's appointment system efficiently

Providing administrative support to medical and nursing staff as required

Assisting nurses and doctors with basic clinical tasks, such as taking patient vital signs, measuring blood pressure and temperature

Preparing examination rooms and ensuring all necessary equipment and supplies are available and properly sterilised

Ordering and maintaining clinic supplies and inventory levels

Handling patient enquiries and directing them to appropriate medical staff

Supporting the implementation of clinic policies and procedures to ensure a safe and hygienic environment

Assisting with basic wound care, dressing changes and other clinical support tasks under the supervision of qualified nursing staff

Maintaining confidentiality and adhering to data protection and patient privacy regulations

What we're looking for

Previous experience working in a clinical, healthcare or patient-facing environment is highly desirable

Strong communication skills with the ability to interact professionally with patients, staff and visitors

Excellent organisational and time management abilities to manage multiple tasks efficiently

Attention to detail and the ability to maintain accurate records and documentation

Physical capability to perform various clinic duties, including standing for extended periods and assisting patients with mobility

A genuine compassion for patient care and a commitment to providing support and comfort to patients

Ability to work collaboratively within a team environment and follow instructions from medical professionals

Reliability and punctuality with a professional and courteous attitude

Basic computer literacy and proficiency with clinic management systems is preferred

Malaysian language proficiency (Bahasa Malaysia) is essential; English proficiency is an advantage

Valid driving licence and own transportation are preferred

What we offer
At Utama Med Kota Seriemas Sdn Bhd, we are committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages commensurate with experience and qualifications. We provide opportunities for professional development and training to support your career progression in the healthcare sector. Our workplace culture emphasises teamwork, respect and mutual support, creating an environment where you can grow and develop your skills. We offer flexible working arrangements where possible to support a healthy work-life balance. Our team benefits from a collaborative atmosphere where your contributions are valued and recognised. We are committed to the wellbeing of all our employees and provide a safe, inclusive and respectful workplace. We encourage applications from candidates of all backgrounds and are dedicated to creating an equitable recruitment process.

About us
Utama Med Kota Seriemas Sdn Bhd is a healthcare provider dedicated to delivering quality medical services to our community in Nilai, Negeri Sembilan. We are committed to providing accessible, professional and patient‑centred healthcare to all our patients. Our team of experienced medical professionals and support staff work together to ensure that every patient receives the highest standard of care and attention. We believe in creating a welcoming environment where patients feel comfortable and supported throughout their healthcare journey. Our mission is to improve the health and wellbeing of the communities we serve through excellent clinical practice, professional expertise and compassionate patient care.