Clinic Assistant

LS MEDICAL GROUP; Petaling Jaya; On-site; MYR 23,000 - 36,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development and training

Healthy work environment

Staff facilities and wellbeing

Job summary

LS Medical Group in Petaling Jaya is seeking a dedicated Clinic Assistant to join our team. This full-time role supports both clinical and administrative functions, ensuring a welcoming patient experience and smooth clinic operations.

You will greet patients, manage the reception, handle appointments, registrations and basic education, while assisting clinicians and maintaining records with high confidentiality.

Qualifications

• High school diploma or equivalent is the minimum requirement.
• Experience in healthcare, clinical, or customer-facing roles is desirable.
• Excellent communication and professional interaction with patients and colleagues.
• Strong organisational skills with attention to detail for multitasking.
• Proficiency with computer systems and clinic management software.
• Compassionate, reliable, and punctual team player.
• Basic medical terminology knowledge is advantageous.
• Fluency in English and Malay; additional languages are a plus.

Responsibilities

• Greet patients and manage the reception area for a warm, organized welcome.
• Schedule and confirm patient appointments; maintain records in the clinic management system.
• Assist with patient registration and update personal medical information.
• Prepare treatment rooms and ensure equipment and supplies are stocked and sanitised.
• Support clinical staff during consultations and procedures as required.
• Process patient payments and handle billing inquiries professionally.
• Maintain confidentiality and comply with data protection and healthcare regulations.
• Perform general administrative duties including filing, photocopying and data entry.
• Assist with clinic inventory management and ordering supplies as needed.
• Provide basic patient education and respond to general inquiries about services.

Skills

Communication skills

Organisational skills

Data entry

Medical terminology

Customer service

Teamwork

Computer literacy

English/Malay proficiency

Education

High school diploma or equivalent

Tools

Clinic management software

Job description

About the role
LS Medical Group is seeking a dedicated and compassionate Clinic Assistant to join our team in LS Aesthetic Clinic Petaling Jaya. This is a full-time position that plays a vital role in ensuring our clinic operates smoothly and efficiently whilst maintaining the highest standards of patient care. As a Clinic Assistant, you will be the friendly face that patients encounter, helping to create a welcoming and professional environment. You will support both clinical and administrative functions, directly contributing to the positive experience of every patient who walks through our doors.

What you'll be doing

Greeting patients and managing the reception area to ensure a warm and organised welcome

Scheduling and confirming patient appointments, maintaining accurate records in our clinic management system

Assisting with patient registration and updating personal medical information

Preparing treatment rooms and ensuring all necessary equipment and supplies are stocked and sanitised

Supporting clinical staff during patient consultations and procedures as required

Processing patient payments and managing billing inquiries in a professional manner

Maintaining confidentiality and adhering to all data protection and healthcare regulations

Performing general administrative duties including filing, photocopying and data entry

Assisting with clinic inventory management and ordering supplies as needed

Providing basic patient education and answering general inquiries about our services

What we're looking for

High school diploma or equivalent qualification as a minimum requirement

Previous experience in a healthcare, clinical or customer-facing environment is highly desirable

Excellent communication skills with the ability to interact professionally with patients and colleagues

Strong organisational abilities and attention to detail in managing multiple tasks

Proficiency in using computer systems and clinic management software

A compassionate and empathetic approach to patient care and support

Reliability and punctuality with the ability to work as part of a dedicated team

Basic understanding of medical terminology is advantageous

Fluency in English and Malay; additional languages are a plus

A willingness to learn and develop new skills within a healthcare setting

What we offer
At LS Medical Group, we are committed to creating a supportive and collaborative workplace where our team members can thrive. We offer competitive remuneration, opportunities for professional development and training within the healthcare sector. Our workplace culture emphasises teamwork, respect and excellence in patient care. We provide a healthy work environment with access to staff facilities and we value the wellbeing of our employees. Join us and become part of a healthcare organisation that genuinely cares about both patient outcomes and employee satisfaction.

About us
LS Medical Group is a respected healthcare provider committed to delivering quality medical services to our community in Petaling Jaya. We pride ourselves on maintaining high standards of clinical excellence, patient-centred care and professional integrity. Our team of qualified healthcare professionals works collaboratively to ensure every patient receives comprehensive and compassionate medical support. We are dedicated to continuous improvement and creating an environment where healthcare professionals can provide the best possible care to our patients.

If you are enthusiastic, patient-focused and eager to make a positive contribution to our healthcare team, we would like to hear from you. to become part of the LS Medical Group family.