Clinic Assistant

Klinik comfort; Klang City; On-site; MYR 28,000 - 39,000; Full time

Job summary

Klinik Comfort in Bandar Bukit Tinggi, Selangor, is seeking a dedicated Clinic Assistant to join our healthcare management team on a full-time basis. You will manage the reception, schedule appointments, maintain patient records, assist clinical staff, and help ensure smooth clinic operations with a patient-centered approach.

The role requires strong organisational, communication, and IT skills, with familiarity in EHR and MS Office.

Qualifications

• High school diploma or equivalent.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Proficiency in EHR and MS Office applications.
• Attention to detail with accurate records.
• Patient-focused with empathy and professionalism.
• Team player with collaborative spirit.
• Understanding of confidentiality and data protection.
• Flexibility to adapt to clinic schedules.

Responsibilities

• Greet patients at the reception and manage the front desk.
• Schedule and confirm appointments, maintain records.
• Process patient registrations and maintain files per regulations.
• Answer patient inquiries in person and by phone.
• Prepare examination rooms and support clinical staff.
• Monitor inventory and place orders for supplies.
• Process payments and manage billing inquiries.
• Coordinate referrals and follow-up appointments.
• Maintain confidentiality and data protection in daily tasks.
• Perform general administrative duties including filing and data entry.

Skills

Reception duties

Administrative tasks

Communication skills

Microsoft Office

EHR software

Data entry

Confidentiality

Education

High school diploma

Healthcare administration qualifications

Tools

Electronic Health Records (EHR) software

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Klinik Comfort is seeking a dedicated and organised Clinic Assistant to join our healthcare management team on a full-time basis. Based in Bandar Bukit Tinggi, Selangor, this role is essential to the smooth operation of our clinic and directly supports the delivery of excellent patient care. As a Clinic Assistant, you will be the backbone of our administrative and operational functions, ensuring our clinic runs efficiently whilst maintaining the highest standards of patient service and care coordination.

What you'll be doing

Greeting patients upon arrival and managing the reception desk to create a welcoming clinic environment

Scheduling and confirming patient appointments, maintaining accurate appointment records and managing calendar systems

Processing patient registrations and maintaining comprehensive patient files and medical records in compliance with healthcare regulations

Handling patient inquiries via telephone and in-person, providing information about clinic services and procedures

Assisting clinical staff by preparing examination rooms, sterilising equipment and ensuring all clinical areas are clean and organised

Managing inventory levels of medical supplies and clinic materials, placing orders as necessary

Processing patient payments, managing billing inquiries and maintaining accurate financial records

Supporting the scheduling of follow-up appointments and managing referrals to other healthcare providers

Maintaining confidentiality and adhering to patient privacy regulations at all times

Performing general administrative duties including filing, data entry and document organisation

What we’re looking for

• High school diploma or equivalent qualification; additional healthcare administration qualifications are advantageous
• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal, with a professional and courteous demeanour
• Proficiency in using computer systems, electronic health records (EHR) software and Microsoft Office applications
• Attention to detail with the ability to maintain accurate records and documentation
• Patient-focused attitude with genuine compassion and empathy for patients' needs
• Ability to work effectively within a team environment and support colleagues
• Understanding of and commitment to maintaining patient confidentiality and data protection standards
• Flexibility to adapt to clinic schedules and peak periods

What we offer

At Klinik Comfort, we are committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages, opportunities for professional development and training within the healthcare sector, a collaborative and inclusive working environment where your contributions are valued, and flexible working arrangements where possible. We prioritise the wellbeing of our staff and provide access to health and wellness initiatives. We also offer career progression opportunities as you develop your skills and experience within our clinic.

About us

Klinik Comfort is a patient-centred healthcare facility committed to delivering accessible, high-quality medical services to the Bandar Bukit Tinggi community. Our mission is to provide compassionate, professional and comprehensive healthcare in a comfortable and welcoming environment. We believe in treating each patient as an individual and maintaining the highest standards of clinical excellence and patient care. Our team of dedicated healthcare professionals and support staff work collaboratively to ensure every patient receives the best possible care and experience at our clinic.