clinic assistant

KLINIK IR; Kulai; On-site; MYR 22,000 - 39,000; Full time

Job summary

KLINIK IR in Senai, Johor is seeking a Clinic Assistant to provide essential administrative and clinical support. You will greet patients, manage registrations, schedule appointments and assist nursing staff with basic patient care while ensuring high standards of patient care and confidentiality.

The role requires strong communication, organisational skills and the ability to multitask in a busy clinical setting, with emphasis on infection control and accurate record-keeping.

Qualifications

• Secondary education or equivalent; completion of formal training in healthcare support or clinic assistance is advantageous.
• Experience or familiarity with healthcare settings is beneficial.
• Ability to handle patient information with confidentiality and discretion.

Responsibilities

• Greet patients and assist with registration and medical history forms.
• Schedule and manage clinic appointments and maintain the appointment system.
• Assist nursing staff with basic patient care tasks including vital signs monitoring.
• Prepare examination rooms and ensure medical supplies are available and sterilised.
• Support clinical procedures by assisting with patient positioning, specimen collection and wound care.
• Maintain accurate patient records and medical documentation per regulations.
• Perform general admin duties including filing, phone management, and correspondence.
• Maintain clean, hygienic, and safe clinic environment following infection control protocols.
• Sterilise and maintain medical instruments and equipment.
• Respond to patient enquiries courteously and provide information about services.
• Assist with inventory management and ordering of medical supplies.

Skills

Communication skills

Organisational skills

Multitasking

Attention to detail

Patient confidentiality

Empathy

Interpersonal skills

Teamwork

Education

Secondary education

Formal healthcare support/clinic assistance training

Job description

About the role

We are seeking a dedicated and compassionate Clinic Assistant to join the team at KLINIK IR in Senai, Johor. This is a full-time position that plays a vital role in supporting the smooth operation of our clinical facility and ensuring that patients receive excellent care and service. As a Clinic Assistant, you will be at the heart of our healthcare delivery, providing essential administrative and clinical support to our medical team whilst maintaining the highest standards of patient care and professionalism.

What you'll be doing

Greeting patients upon arrival and ensuring they complete necessary registration and medical history forms

Scheduling patient appointments and maintaining the clinic appointment system efficiently

Assisting nursing staff with basic patient care tasks, including vital signs monitoring such as blood pressure, temperature and pulse measurements

Preparing examination rooms and ensuring all necessary medical supplies and equipment are available and properly sterilised

Supporting clinical procedures by assisting medical professionals with patient positioning, specimen collection and wound dressing procedures

Maintaining accurate and confidential patient records and medical documentation in accordance with healthcare regulations

Performing general administrative duties including filing, photocopying, phone management and correspondence

Maintaining a clean, hygienic and safe clinic environment by following infection control and safety protocols

Sterilising and maintaining medical instruments and equipment

Responding to patient enquiries with courtesy and professionalism, providing information about clinic services and procedures

Assisting with inventory management and ordering medical supplies as required

What we're looking for

Secondary education or equivalent qualification; completion of formal training in healthcare support or clinic assistance is advantageous

Basic knowledge of healthcare principles, medical terminology and clinical procedures relevant to general medical and surgical nursing environments

Strong communication skills with the ability to interact professionally with patients, staff and healthcare professionals from diverse backgrounds

Excellent organisational and time management abilities with the capacity to multitask in a busy clinical setting

Attention to detail and accuracy, particularly with patient records and documentation

Physical fitness and ability to perform duties that may require standing for extended periods, lifting and assisting patients

Commitment to maintaining patient confidentiality and adhering to healthcare data protection regulations

A caring and empathetic approach to patient interaction with strong interpersonal skills

Ability to work effectively as part of a multidisciplinary healthcare team

Willingness to maintain high standards of personal hygiene and infection control practices

Previous experience as a clinic assistant, healthcare support worker or in a similar healthcare support role is preferred but not essential for the right candidate

What we offer

We are committed to creating a supportive and rewarding workplace for our staff. At KLINIK IR, we provide competitive compensation and a range of benefits designed to support your wellbeing and professional development. We foster a collaborative team environment where your contributions are valued and recognised. We offer opportunities for ongoing training and professional development to enhance your skills and knowledge in healthcare support. Our flexible working arrangements are designed to promote work-life balance, and we encourage open communication with our management team regarding any support or adjustments you may require.

About us

KLINIK IR is a healthcare facility dedicated to providing compassionate, high-quality medical and clinical services to the Senai, Johor community. Our mission is to deliver comprehensive healthcare support with a focus on patient-centred care and clinical excellence. We are committed to maintaining the highest standards of medical practice whilst fostering a supportive and professional working environment for our team members. Our values emphasise respect, professionalism, integrity and a genuine commitment to improving the health and wellbeing of those we serve.